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Darlington Building Society: Savings reviews

4.87
Based on 12,504 reviews, last reviewed 18th Jul 2026
77% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Chloe was very thorough informative and very helpful Dealt with Chloe who was very thorough, Informative, helpful and friendly which the whole experience less stressful and very easy Reviewed on: 18th July 2026
Sharon Paley's avatar
Sharon Paley

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

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Darlington Building Society Savings reviews (12504)

In branch service review

4
Could do with more than one customer service till open when customers are having to wait. Reviewed on: 13th July 2024

In branch service review

5
Friendly, professional staff offering clear advise about DBS products. Reviewed on: 12th July 2024

In branch service review

5
A very easy and clearly explained process to open a cash ISA. Reviewed on: 12th July 2024

In branch service review

5
The staff are friendly and well informed. The information they give is clear and easy to understand. Reviewed on: 12th July 2024

In branch service review

5
Easy process, kind friendly staff. Reviewed on: 12th July 2024

In branch service review

5
Great customer service - would appreciate an app to be able to transfer money and see accounts easily. Reviewed on: 12th July 2024

In branch service review

4
Very pleased - pleasant and helpful staff. Reviewed on: 12th July 2024

In branch service review

5
Local branch. Quick, efficient service. Staff are knowledgeable , very pleasant customer service. Reviewed on: 12th July 2024

In branch service review

5
So pleased with my visit today, very polite assistant, happy with the product information. Thank you. Also it's local. Please don't close. Reviewed on: 12th July 2024

In branch service review

5
The staff are so good, friendly and efficient. Reviewed on: 12th July 2024

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