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Darlington Building Society: Savings reviews

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4.90
Based on 12,464 reviews, last reviewed 9th May 2026
58% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

In branch service review

5
I like that the branch is at Barnard Castle which is local and that you can always talk to someone. Reviewed on: 6th July 2024
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Verified Member

In branch service review

5
Layout of the branch could be improved, the walls are very thing so other people can hear personal conversations. Reviewed on: 6th July 2024
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Verified Member

In branch service review

5
Very good experience. Everything was explained in detail making transactions easy. Reviewed on: 6th July 2024
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Verified Member

In branch service review

5
All the staff are lovely and helpful. Reviewed on: 6th July 2024
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Verified Member

In branch service review

5
I like that it's local and still has branches to walk in to. Sometimes you have to queue for quite a while though. Reviewed on: 6th July 2024
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Verified Member

In branch service review

5
Staff are always friendly and helpful, nothing is ever too much trouble. Reviewed on: 6th July 2024
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Verified Member

In branch service review

5
Fantastic, great customer service, with a lot of patience and a smile, thank you. Reviewed on: 5th July 2024
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Verified Member

In branch service review

5
Open on a Saturday and there is a local branch. Easy access. Reviewed on: 5th July 2024
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Verified Member

In branch service review

5
Experience always pleasant and staff friendly and plenty of time for transactions. Reviewed on: 5th July 2024
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Verified Member

In branch service review

5
Friendly, helpful staff and availability in town. Reviewed on: 5th July 2024
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Verified Member

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