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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.87
Based on 12,506 reviews, last reviewed 26th Jul 2026
77% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

I sorted my appointment online quick and easy the la... I sorted my appointment online quick and easy the lady (Chantell )was very helpful explained everything I needed to know got my financial situation in... Read more Reviewed on: 26th July 2026
Karen's avatar
Karen

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12506)

In branch service review

5
Staff always friendly and welcoming. Reviewed on: 1st May 2024
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Verified Member

In branch service review

5
Convenient, been with the Society over 50 years. Reviewed on: 1st May 2024
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Verified Member

In branch service review

5
Well organised, quick and efficient. Reviewed on: 1st May 2024
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Verified Member

In branch service review

5
Always receive good service, though would like your ISA rates to be higher as it is currently 4.5% at Nationwide. Reviewed on: 1st May 2024
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Verified Member

In branch service review

5
The customer service is excellent. Reviewed on: 1st May 2024
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Verified Member

In branch service review

5
Put the TV back on and provide cups of tea. Reviewed on: 1st May 2024
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Verified Member

In branch service review

5
Stockesly branch, I like that you still use passbooks. Wonderful staff at every branch we have visited. Reviewed on: 1st May 2024
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Verified Member

In branch service review

3
Tried other places then came to DBS. Reviewed on: 1st May 2024
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Verified Member

In branch service review

5
Debra was very informative and gave us all the information we needed to open a savings account. Was pleased with the service. Reviewed on: 1st May 2024
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Verified Member

In branch service review

5
Friendly service from the moment we entered the store. Staff provide lots of information in a way that is easy to understand. Reviewed on: 1st May 2024
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Verified Member

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