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Darlington Building Society: Savings reviews

4.87
Based on 12,505 reviews, last reviewed 24th Jul 2026
77% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Staff at Bishop Auckland branch very helpful. Staff at Bishop Auckland branch very helpful. Pleasant and professional Reviewed on: 24th July 2026
Mary T's avatar
Mary T

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

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Darlington Building Society Savings reviews (12506)

In branch service review

5
Very helpful staff, very pleasant, 10/10. Don't mend what is not broken. Reviewed on: 1st May 2024

In branch service review

5
Love coming into branch, always made to feel welcome. Staff are always helpful. Reviewed on: 1st May 2024

In branch service review

5
Very good! Details explained to me very clearly. Reviewed on: 1st May 2024

In branch service review

5
Happy with everything, nothing I would change. Pleasant staff and excellent service. Reviewed on: 1st May 2024

In branch service review

5
Every staff member I have dealt with when closing my help to buy ISA have been amazing and so incredibly helpful and kind. They seem to genuinely care and remember me. Reviewed on: 1st May 2024

In branch service review

5
Very professional service, excellent. Reviewed on: 1st May 2024

In branch service review

4
Amazing staff - human! Hours on a Saturday until 3pm. Card machine/ATM/internet mobile app needed. Reviewed on: 1st May 2024

In branch service review

5
Excellent service, very understanding and not pushy. Reviewed on: 1st May 2024

In branch service review

5
Friends with staff, hours convenient during the week is better. Happy with interest. Reviewed on: 1st May 2024

In branch service review

5
Been a customer for a long time. Happy with everything. Reviewed on: 1st May 2024

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