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Darlington Building Society: Savings reviews

4.90
Based on 12,449 reviews, last reviewed 9th Apr 2026
50% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent service and always be friendly Excellent service and always be friendly Reviewed on: 9th April 2026
Mrs F's avatar
Mrs F

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12449)

In branch service review

5
Friendly staff and good products. I also like the online system. Reviewed on: 29th April 2024

In branch service review

5
I was given the info that I was looking for. Maybe more choice for ISA products. Would rather be able to phone direct to branch. Reviewed on: 29th April 2024

In branch service review

5
Very porofessional and straightforward. Cannot think of any improvement possible. Reviewed on: 29th April 2024

In branch service review

5
Certain days not enough tills on. Reviewed on: 29th April 2024

In branch service review

5
Helpful and friendly customer service. I like the passbook. Reviewed on: 29th April 2024

In branch service review

5
Polite, friendly, knowledgeable staff. Reviewed on: 29th April 2024

In branch service review

4
Staff friendly and helpful. Closed loyalty account as interest rate too low - no response to customer loyalty. Reviewed on: 29th April 2024

In branch service review

5
I find the branch very local and that meets my needs. Very happy and polite staff. Reviewed on: 29th April 2024

In branch service review

5
Improvement on interest rates needed. Friendly staff. Reviewed on: 29th April 2024

In branch service review

5
Very pleasant staff with a smile and small talk. Always helpful. Reviewed on: 29th April 2024

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