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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.87
Based on 12,506 reviews, last reviewed 26th Jul 2026
77% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

I sorted my appointment online quick and easy the la... I sorted my appointment online quick and easy the lady (Chantell )was very helpful explained everything I needed to know got my financial situation in... Read more Reviewed on: 26th July 2026
Karen's avatar
Karen

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12506)

In branch service review

5
Nicest, friendliest staff. Nothing is too much trouble. Reviewed on: 29th April 2024
Verified Member's avatar
Verified Member

In branch service review

5
Great experience! Vicki was very thorough and explained all options to me, giving me the options to purchase an ISA. Reviewed on: 29th April 2024
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Verified Member

In branch service review

5
The staff are always lovely on the phone, very cheerful and helpful with their advice. Reviewed on: 29th April 2024
Verified Member's avatar
Verified Member

In branch service review

5
Very good, helpful service and very friendly. Reviewed on: 29th April 2024
Verified Member's avatar
Verified Member

In branch service review

5
I was dealt with in an informative and professional manner. Reviewed on: 27th April 2024
Verified Member's avatar
Verified Member

In branch service review

5
Email verification should give required docs for opening ISA, e.g. NI no. plus 2 forms or ID. Also website shows pop-up for updating browser, sometimes full page, is this clickbait?. Reviewed on: 27th April 2024
Verified Member's avatar
Verified Member

In branch service review

5
Prompt reply to online enquiry and they were very helpful in dealing with us. Reviewed on: 27th April 2024
Verified Member's avatar
Verified Member

In branch service review

5
Friendly and efficient staff all who are williing to help and answer any enquiry I may have. Reviewed on: 27th April 2024
Verified Member's avatar
Verified Member

In branch service review

5
Helpful. Nice to talk in person. Reviewed on: 26th April 2024
Verified Member's avatar
Verified Member

In branch service review

5
I come and ask questions, and all is answered. Very helpful. Reviewed on: 26th April 2024
Verified Member's avatar
Verified Member

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