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Darlington Building Society: Savings reviews

4.87
Based on 12,506 reviews, last reviewed 26th Jul 2026
77% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

I sorted my appointment online quick and easy the la... I sorted my appointment online quick and easy the lady (Chantell )was very helpful explained everything I needed to know got my financial situation in... Read more Reviewed on: 26th July 2026
Karen's avatar
Karen

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12506)

In branch service review

5
Got all the info I needed and I am very happy. Reviewed on: 22nd April 2024

In branch service review

5
Very efficient, friendly and chatty and knew what she was doing. Love visiting the Redcar branch. Reviewed on: 22nd April 2024

In branch service review

5
Face-to-face engagement is good. Reviewed on: 22nd April 2024

In branch service review

5
Very friendly, personal service. Reviewed on: 22nd April 2024

In branch service review

5
Brilliant service and lovely branch. Reviewed on: 22nd April 2024

In branch service review

5
Very friendly staff, made easy and stress free to open a banking account. Thank you. Reviewed on: 22nd April 2024

In branch service review

4
Staff are all great and very happy with customer service from them. Technology and the amount of forms needed is onerous. It takes a long time to set things up. Reviewed on: 22nd April 2024

In branch service review

5
Walked in, opened an account, absolutely no fuss. Reviewed on: 22nd April 2024

In branch service review

5
In my hometown and the friendly staff are very welcoming. Reviewed on: 22nd April 2024

In branch service review

5
It's nice to be face-to-face with a real person. Reviewed on: 22nd April 2024

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