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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.87
Based on 12,506 reviews, last reviewed 26th Jul 2026
77% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

I sorted my appointment online quick and easy the la... I sorted my appointment online quick and easy the lady (Chantell )was very helpful explained everything I needed to know got my financial situation in... Read more Reviewed on: 26th July 2026
Karen's avatar
Karen

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12506)

In branch service review

5
Excellent service. You do need to keep the local branch open. Reviewed on: 19th April 2024
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Verified Member

In branch service review

5
Always very helpful and friendly. Reviewed on: 19th April 2024
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Verified Member

In branch service review

5
No complaints. DBC professional. Attentive to the need of the customer unlike another bank that I could mention. Reviewed on: 19th April 2024
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Verified Member

In branch service review

5
Worked with sandra. Most kind and helpful, grateful for the human presence and a listening ear as requested. Excellent service. Reviewed on: 19th April 2024
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Verified Member

In branch service review

5
Advisor was pleasant, helpful and provider clear advise on the product. Helped us to obtain a better interest rate than we had aoriginally came in for. Reviewed on: 19th April 2024
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Verified Member

In branch service review

5
Staff were extremely helpful and clear and concise information was given. Reviewed on: 19th April 2024
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Verified Member

In branch service review

5
Excellent, clear, concise advise in a relaxed atmosphere. Reviewed on: 19th April 2024
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Verified Member

Excellent customer service from vicky today with he...

5
Excellent customer service from vicky today with help setting my online account up Reviewed on: 19th April 2024
Kelly Louise worton's avatar
Kelly Louise worton

In branch service review

5
Friendly staff. Online banking for POA accounts would be helpful. Keep interest rates competitive. Reviewed on: 18th April 2024
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Verified Member

In branch service review

5
Happy with the service. Speed of posting in application to funding account was good. Reviewed on: 18th April 2024
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Verified Member

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