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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.87
Based on 12,506 reviews, last reviewed 26th Jul 2026
77% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

I sorted my appointment online quick and easy the la... I sorted my appointment online quick and easy the lady (Chantell )was very helpful explained everything I needed to know got my financial situation in... Read more Reviewed on: 26th July 2026
Karen's avatar
Karen

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12507)

In branch service review

5
Have been with you for many years. I bought my first house with you as a teenager. Reviewed on: 16th April 2024
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Verified Member

In branch service review

5
All the staff are lovely, always helpful. Reviewed on: 16th April 2024
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Verified Member

In branch service review

5
Good, quick service. Very friendly service. Happy staff who put us at ease when dealing with our money. Reviewed on: 16th April 2024
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Verified Member

In branch service review

5
Couldn't get ISAs that I booked in for, but staff were helpful and friendly. Reviewed on: 16th April 2024
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Verified Member

In branch service review

5
More flexibility needed regarding notice account, i.e. a notice should allow to entice value of account automatically to allow us to make changes at the maturity of the of the 45 day period. Reviewed on: 16th April 2024
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Verified Member

In branch service review

5
Local branch, good atmosphere, new, pleasant and clean. Face-to-face contact. Friendly, polite and helpful. Excellent service. Reviewed on: 16th April 2024
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Verified Member

In branch service review

5
The service was first class, everything was clearly explained by Sandra. She was very patient if the information needed to be explained. Reviewed on: 16th April 2024
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Verified Member

In branch service review

5
Polite and friendly staff, always helpful. Reviewed on: 16th April 2024
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Verified Member

In branch service review

5
Always excellent in branch. Bery much like the new Bishop Auckland branch. Reviewed on: 16th April 2024
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Verified Member

In branch service review

5
So helpful and easy experience. Very friendly and accommodating, especially as I had to bring my baby in too. Reviewed on: 16th April 2024
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Verified Member

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