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Darlington Building Society: Savings reviews

4.87
Based on 12,507 reviews, last reviewed 27th Jul 2026
77% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Always on time, all information given. Always on time, all information given. Carried out professionally and friendly. Reviewed on: 27th July 2026
Janice's avatar
Janice

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

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Darlington Building Society Savings reviews (12508)

In branch service review

5
Sandra was really good. Very helpful with my requirements today. New ISA opened. Very happy member. 5 stars. Reviewed on: 8th April 2024

In branch service review

3
Our experience with Sandra was as always exceptional and informative. Unfortunately, today we have not done business with you as your ISAs rates are rubbish, we have therefore sadly gone to another Building Society. Reviewed on: 8th April 2024

In branch service review

5
The system is antiquated! An ATM would save members having to queue for accessif the branch is busy. Reviewed on: 8th April 2024

In branch service review

5
Got an appointment very quickly, they answered all my questions efficiently and the ISA was set-up during the session. Would definitely recommend the Darlington. Reviewed on: 6th April 2024

In branch service review

5
We were taken care of today by a lovely lady called Sandra. She gave lots of advice of what ISAs to open. Very friendly service. Very satisfied. Reviewed on: 6th April 2024

In branch service review

4
It is local, convenient and offers a face-to-face service. Reviewed on: 5th April 2024

In branch service review

5
Very friendly service and easy to understand. Reviewed on: 5th April 2024

In branch service review

5
Smart and efficient service. Branch offices available. Reviewed on: 5th April 2024

In branch service review

5
Gave great customer service, no problems, thanks. Reviewed on: 5th April 2024

In branch service review

5
Sandra helped me really well and is very good to listen to and ask questions about everything. Reviewed on: 5th April 2024

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