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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.87
Based on 12,508 reviews, last reviewed 27th Jul 2026
77% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

.ISA maturity Gary gave full explanation of products and very helpful in rolling our ISA's forward Reviewed on: 27th July 2026
John O's avatar
John O

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12508)

In branch service review

5
Nothing can be improved, brilliant staff and polite. Reviewed on: 30th March 2024
Verified Member's avatar
Verified Member

In branch service review

5
The help we had from Mia and Chloe was great. No complaints. Reviewed on: 30th March 2024
Verified Member's avatar
Verified Member

Savings accounts

5
Discussed several savings accounts with members of staff on 2 occasions - staff were polite helpful explained things fully and were patient Reviewed on: 30th March 2024
WAL's avatar
WAL

Friendly, professional and knowledgeable

5
Friendly, professional and knowledgeable Reviewed on: 29th March 2024
Anthony's avatar
Anthony

Friendly helpful staff and online presence

5
Friendly helpful staff. A good website if needed. It's nice to have a local office to visit as well as an online facility that is easy to use Reviewed on: 29th March 2024
Gwen Parker's avatar
Gwen Parker

informed and efficient service provided at my local...

5
informed and efficient service provided at my local branch in Yarm. Good interest rates for ISA,regular saver and saving accounts. Reviewed on: 29th March 2024
Cherry B's avatar
Cherry B

Excellent service, always friendly staff and always...

5
Excellent service, always friendly staff and always ready to help, service the way it should be . Reviewed on: 29th March 2024
Simon D's avatar
Simon D

The service is always exemplary

5
The service is always exemplary and the staff really care about making sure you get the best out of your money. The online system is easy to use and the branch is always reachable by email and phone. Reviewed on: 28th March 2024
Beth's avatar
Beth

The staff are very helpful and answer all my questio...

5
The staff are very helpful and answer all my questions and the I enjoy going into the shop as I feel at home, the savings accounts I have with them are all doing realy well. Reviewed on: 28th March 2024
Valerie Winifred York's avatar
Valerie Winifred York

Informed choice investing, and a fun fund.

5
My mum died, and I was given every option to choose how best to invest my inheritance. It has grown well since investing, i used by tax free option too.I put a little aside for joyful spending, and the remainder is working hard for me and my family. Even whilst I sleep. Reviewed on: 28th March 2024
Susie B's avatar
Susie B

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