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Darlington Building Society: Savings reviews

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4.90
Based on 12,457 reviews, last reviewed 17th Apr 2026
43% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent service from Vicky I spoke to Vicky who assisted with my LPA registration. She also provided me with all the information I required within 24 hours Reviewed on: 17th April 2026
A C's avatar
A C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12457)

In branch service review

5
Local branch and there are plenty of staff available to help. Reviewed on: 16th February 2024
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In branch service review

4
I preferred it when it was Tubwell Row. Reviewed on: 16th February 2024
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In branch service review

5
Easy access to the branch and polite staff. Reviewed on: 16th February 2024
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In branch service review

5
Friendly, laid back conversation explaining all of the options available. Reviewed on: 16th February 2024
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In branch service review

5
Staff are always very helpful, polite and friendly, and most importantly it is still on the high street. Reviewed on: 16th February 2024
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In branch service review

5
Everything fine, expected to hand letter in but account, customer service wasn't great at Tubwell previously, 100% better experience today. Reviewed on: 16th February 2024
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In branch service review

5
Easy to open new accounts and close old ones. Reviewed on: 15th February 2024
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Verified Member

In branch service review

5
Excellent customer service, very thorough in talking through the account I requested. Passbook facility is ideal. Reviewed on: 15th February 2024
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Verified Member

In branch service review

5
Everything was explained to me in detail and the staff were very obliging. Reviewed on: 15th February 2024
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Verified Member

In branch service review

5
Brilliant service. The team are friendly and approachable, very knowledgeable of products/services and are very efficient. Wouldn't change a thing!. Reviewed on: 14th February 2024
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