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Darlington Building Society: Savings reviews

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4.90
Based on 12,457 reviews, last reviewed 17th Apr 2026
43% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent service from Vicky I spoke to Vicky who assisted with my LPA registration. She also provided me with all the information I required within 24 hours Reviewed on: 17th April 2026
A C's avatar
A C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12457)

In branch service review

5
I like the friendliness and the customer service is always amazing. Angela, Charlie and Dylan are always very helpful. Reviewed on: 14th February 2024
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In branch service review

5
Very friendly staff who are all very helpful. Reviewed on: 14th February 2024
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In branch service review

5
Smooth transaction, couldn't ask for more. Reviewed on: 14th February 2024
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In branch service review

5
The lady who dealt with me was professional and gave me all the information needed. Down to Earth and very welcoming. I like the passbook accounts and I got one. Reviewed on: 14th February 2024
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Verified Member

In branch service review

5
Staff are very helpful, thank you for the support you give to the community. Reviewed on: 14th February 2024
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In branch service review

5
Friendly staff, good availability, and good interest rates. Reviewed on: 14th February 2024
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Verified Member

In branch service review

5
Excellent service, everytime. Good rates too. Reviewed on: 14th February 2024
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Verified Member

In branch service review

5
Helpful and friendly service, thanks. Reviewed on: 14th February 2024
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Verified Member

In branch service review

5
Everything was explained clearly and I was able to have everything completed quickly. Reviewed on: 14th February 2024
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Verified Member

In branch service review

5
I like that you still have passbook accounts. Reviewed on: 14th February 2024
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