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Darlington Building Society: Savings reviews

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4.90
Based on 12,457 reviews, last reviewed 17th Apr 2026
43% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent service from Vicky I spoke to Vicky who assisted with my LPA registration. She also provided me with all the information I required within 24 hours Reviewed on: 17th April 2026
A C's avatar
A C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12457)

Darlington Building Society Branch Review

5
Good service, staff helpful and friendly. Excellent!! Reviewed on: 31st January 2024
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Verified Member

Darlington Building Society Branch Review

4
Too open-planned - should be more private when discussing matters. Access to cash is somewhat limited, you do try to accommodate at short notice. Please keep to having account books. Reviewed on: 31st January 2024
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Verified Member

Darlington Building Society Branch Review

5
I have been with the DBS for nearly 50 years and never had any problems. Reviewed on: 31st January 2024
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Verified Member

Darlington Building Society Branch Review

5
Better desk needed - vibrates when printing. Welcome pack - documents don't fit in. Covers - not received that keeps books protected. Reviewed on: 31st January 2024
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Verified Member

Darlington Building Society Branch Review

3
More change and Reviewed on: 31st January 2024
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Verified Member

Darlington Building Society Branch Review

4
I feel like my money is safe. I don't like the pod in branch being so open. Reviewed on: 31st January 2024
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Verified Member

Darlington Building Society Branch Review

5
Friendly and good customer service. Reviewed on: 31st January 2024
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Verified Member

Darlington Building Society Branch Review

5
Efficient, very pleasant and punctual. Reviewed on: 31st January 2024
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Verified Member

Darlington Building Society Branch Review

5
Friendly and efficient service. Clear explanations. Listened to my needs, no pressure to try/look at services I wasn't interested in. Reviewed on: 31st January 2024
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Verified Member

Darlington Building Society Branch Review

5
Friendly and helpful, efficient, patient. I like the passbooks. Reviewed on: 31st January 2024
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Verified Member

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