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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.87
Based on 12,509 reviews, last reviewed 28th Jul 2026
76% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Friendly and accommodating staff. Friendly and accommodating staff. Reviewed on: 28th July 2026
Tassie's avatar
Tassie

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12510)

In branch service review

5
Very friendly and helpful - you couldn't improve on my visit. Reviewed on: 7th February 2024
Verified Member's avatar
Verified Member

In branch service review

5
Excellent service as always, friendly and efficient. Reviewed on: 7th February 2024
Verified Member's avatar
Verified Member

In branch service review

5
Excellent service, friendly and helpful. Reviewed on: 7th February 2024
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Verified Member

In branch service review

5
Darlington online isn't working, the help over the phone wasn't helpful. The gentleman was nice though. Phone calls not coming through to the branch, but service in branch is helpful. Reviewed on: 6th February 2024
Verified Member's avatar
Verified Member

In branch service review

5
Friendly service, quick and efficient. Reviewed on: 6th February 2024
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Verified Member

In branch service review

5
Very helpful assistance, but the pod area would benefit from more privacy. Reviewed on: 6th February 2024
Verified Member's avatar
Verified Member

In branch service review

5
Brilliant, Karen was a great ambassador for your Building Society. She was extremely friendly and helpful and we were impressed by the security identity measures and advice on what was the most applicable account for our needs. Reviewed on: 6th February 2024
Verified Member's avatar
Verified Member

In branch service review

5
Competitive savings rats, local branch, friendly and efficient staff. Reviewed on: 6th February 2024
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Verified Member

In branch service review

5
I requested an appointment on the spur of the moment; my request was granted. I prefer face-to-face rather than faceless telephone or internet. No improvements to suggest. Reviewed on: 6th February 2024
Verified Member's avatar
Verified Member

In branch service review

5
Meghan was a pleasure to do business with at the Darlington centre branch with very friendly and helpful staff. Reviewed on: 6th February 2024
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Verified Member

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