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Darlington Building Society: Savings reviews

4.87
Based on 12,510 reviews, last reviewed 29th Jul 2026
67% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Friendly staff, with a prompt greeting. Friendly staff, with a prompt greeting. Knowledgeable and helpful, nothing was too much trouble. Happy to progress at my pace and not at all officious... Read more Reviewed on: 29th July 2026
facund's avatar
facund

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12510)

Darlington Building Society Branch Review

5
Excellent service received every time I have been to the stockton branch. Reviewed on: 30th January 2024

Darlington Building Society Branch Review

5
As always, friendly and helpful staff. Reviewed on: 30th January 2024

Darlington Building Society Branch Review

5
Lousie was fantastic, professional and friendly. She explained the whole process and gave me a lovely cup of tea too. Thank you. Reviewed on: 30th January 2024

Darlington Building Society Branch Review

5
Friendly, but efficient and professional. Stockton branch has nice design and ambience. Would prefer to so speak direct to this branch to arrange appointments rather than having to go through the Darlington Head Office switchboard. Reviewed on: 30th January 2024

Darlington Building Society Branch Review

5
Great service in a nice and relaxed environment. Reviewed on: 30th January 2024

Darlington Building Society Branch Review

5
Pleasant lady in Stockton - did everything I asked. Reviewed on: 30th January 2024

Darlington Building Society Branch Review

5
Sandra was very knowledgeable in explaining the saver accounts. I feel like my money is safe at the Darlington Building Society. Reviewed on: 30th January 2024

Darlington Building Society Branch Review

5
Very positive experience, very good customer service, very kind and polite. Reviewed on: 30th January 2024

Darlington Building Society Branch Review

5
I received excellent service today. Reviewed on: 30th January 2024

Helpful and Efficient

5
Simon was very helpful getting my account set up and helping me register online, very pleased with the service. Reviewed on: 30th January 2024

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