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Darlington Building Society: Savings reviews

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4.90
Based on 12,457 reviews, last reviewed 17th Apr 2026
44% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent service from Vicky I spoke to Vicky who assisted with my LPA registration. She also provided me with all the information I required within 24 hours Reviewed on: 17th April 2026
A C's avatar
A C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12457)

Darlington Building Society Branch Review

5
I like that Darlington Building Society look after the local community. Reviewed on: 24th January 2024
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Verified Member

Darlington Building Society Branch Review

5
Love the new branch, staff are very friendly and helpful as always. Reviewed on: 24th January 2024
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Verified Member

Darlington Building Society Branch Review

4
I waited on hold for 20 minutes with the branch number but got through direct on the head office number. Reviewed on: 24th January 2024
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Verified Member

Darlington Building Society Branch Review

5
I have been with the Darlington Building Society many year sand the staff have always been very helpful and polite. Reviewed on: 24th January 2024
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Verified Member

Darlington Building Society Branch Review

5
Amazing service, polite, great customer service, very professional. Reviewed on: 24th January 2024
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Verified Member

Darlington Building Society Branch Review

5
Great experience and the staff are knowledgeable. Reviewed on: 24th January 2024
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Verified Member

Darlington Building Society Branch Review

5
Very friendly and efficient - a nice place to be and nice to have face-to-face. Reviewed on: 24th January 2024
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Verified Member

Darlington Building Society Branch Review

5
I like that they are always compassionate in customer relations and they go support good community events - last one remembered was Macmillan cancer care cake sale in the old business venue. They always have good staff, friendly and compassionate, good customer service and they are knowledgeable. Reviewed on: 24th January 2024
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Verified Member

Darlington Building Society Branch Review

5
Very happy with my experience, everything was explained well. Reviewed on: 24th January 2024
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Verified Member

Darlington Building Society Branch Review

5
Very thorough and friendly. I wouldn't go anywhere else! Reviewed on: 24th January 2024
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Verified Member

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