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Darlington Building Society: Savings reviews

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4.90
Based on 12,450 reviews, last reviewed 12th Apr 2026
49% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent service and always be friendly Excellent service and always be friendly Reviewed on: 9th April 2026
Mrs F's avatar
Mrs F

Latest lowest rating:

1

I recently phoned as I was having difficulty registe... I recently phoned as I was having difficulty registering for online banking and spoke to Simon who was very helpful, he not inly helped me register FF... Read more Reviewed on: 12th April 2026
Amir s's avatar
Amir s
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12450)

Darlington Building Society Branch Review

5
Live local and prefer that I can pop-in and not deal with online. Reviewed on: 28th December 2023
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Verified Member

Traditional values and service

5
Recently updated website is now contemporaneous but after getting locked out I received great service on the end of the phone (after getting straight through with almost no hanging on) from the Customer Contact Administrator at the Savings Direct team in Darlington. Problem sorted! Reviewed on: 28th December 2023
DBS Verified Member's avatar
DBS Verified Member

Darlington Building Society Branch Review

4
Access is great as it's on the high street, opening hours are good, friendly staff and helpful. Reviewed on: 27th December 2023
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Verified Member

Darlington Building Society Branch Review

5
I have problems with online service so have had to come into branch to transfer money to bank account. Reviewed on: 27th December 2023
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Verified Member

Darlington Building Society Branch Review

5
Friendly and professional advise. Chantell was methodical and explained everything clearly without rushing and checking with experienced colleagues when necessary. Reviewed on: 27th December 2023
Verified Member's avatar
Verified Member

Darlington Building Society Branch Review

5
Very helpful, never any problems. Reviewed on: 27th December 2023
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Verified Member

Darlington Building Society Branch Review

5
Helpful, pleasant staff. Nothing to improve. Reviewed on: 27th December 2023
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Verified Member

Darlington Building Society Branch Review

5
I like the face that it's a local firm and the staff are always so friendly. Reviewed on: 27th December 2023
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Verified Member

Darlington Building Society Branch Review

5
Personal service, local company, convenient and local. Reviewed on: 27th December 2023
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Verified Member

Darlington Building Society Branch Review

5
Friendly, efficient service, nothing to improve. Reviewed on: 27th December 2023
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Verified Member

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