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Darlington Building Society: Savings reviews

4.87
Based on 12,510 reviews, last reviewed 29th Jul 2026
67% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Friendly staff, with a prompt greeting. Friendly staff, with a prompt greeting. Knowledgeable and helpful, nothing was too much trouble. Happy to progress at my pace and not at all officious... Read more Reviewed on: 29th July 2026
facund's avatar
facund

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12510)

Darlington Building Society Branch Review

5
Everything explained very well, pleased with transfer. Reviewed on: 30th November 2023

Darlington Building Society Branch Review

5
Been with them for years and stick with what I know. Reviewed on: 30th November 2023

Darlington Building Society Branch Review

4
Although satisfied myself, my sister who had a joint account had a terrible experience when her husband passed away. Although a joint account was sent to 3 different solicitors to have the death certificate verified and incurred a charge from the solicitor. Reviewed on: 30th November 2023

Darlington Building Society Branch Review

5
I was able to open a savings account as I walked in. Staff re-organised so the appointment was available at short notice. Reviewed on: 30th November 2023

Darlington Building Society Branch Review

5
Pleasant experience, good information, went through everything with us. I was happy to open an account. Reviewed on: 30th November 2023

Darlington Building Society Branch Review

5
The staff are always happy, friendly and helpful. Reviewed on: 30th November 2023

Darlington Building Society Branch Review

5
Friendly and efficient service. Useful information provided. Knowledgeable. Reviewed on: 30th November 2023

Darlington Building Society Branch Review

5
Wonderful to see Sandra again, always helpful and I'm very satisfied. It would be great to have some more local branches like Cockerton. Reviewed on: 28th November 2023

Darlington Building Society Branch Review

4
Sandra is helpful and good at her job, seen today. Reviewed on: 28th November 2023

Darlington Building Society Branch Review

5
Very helpful, good explanation of the procedure and a friendly service. Reviewed on: 27th November 2023

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