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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.87
Based on 12,510 reviews, last reviewed 29th Jul 2026
67% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Friendly staff, with a prompt greeting. Friendly staff, with a prompt greeting. Knowledgeable and helpful, nothing was too much trouble. Happy to progress at my pace and not at all officious... Read more Reviewed on: 29th July 2026
facund's avatar
facund

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12510)

Darlington Building Society Branch Review

5
Great news on TV about your new branches. Good to know someone cares for a lot of people. Many thanks. Reviewed on: 24th November 2023
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Verified Member

Darlington Building Society Branch Review

5
Staff are always friendly, polite and helpful. I am very happy as a customer of DBS. Reviewed on: 24th November 2023
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Verified Member

Getting online, interest statements and account queries

5
Today I rang the help line to find out how to get online with the new system. Simon led me through the process, each step of the way, while I stayed on line. He was quite knowledgeable about other queries I had too, regarding existing accounts. Reviewed on: 23rd November 2023
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DBS Verified Member

Darlington Building Society Branch Review

5
Great experience today, the yound man was extremely helpful with his advice. Very pleasant experience. Reviewed on: 23rd November 2023
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Verified Member

Darlington Building Society Branch Review

5
Excellent service, Tom was very informative, friendly and professional. Reviewed on: 23rd November 2023
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Verified Member

Darlington Building Society Branch Review

5
Friendly staff, but later weekday open hours needed. Reviewed on: 23rd November 2023
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Verified Member

Darlington Building Society Branch Review

5
Good service for locals, very happy with the interest rates. Reviewed on: 23rd November 2023
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Verified Member

Darlington Building Society Branch Review

5
Staff at my branch know me and understand my needs. Reviewed on: 23rd November 2023
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Verified Member

Darlington Building Society Branch Review

5
Face-to-face service which is excellent. Friendly, knowledgeable staff. Reviewed on: 23rd November 2023
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Verified Member

Darlington Building Society Branch Review

4
I like the idea of the branch being on High Row, no problem so far. Reviewed on: 23rd November 2023
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Verified Member

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