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Darlington Building Society: Savings reviews

4.87
Based on 12,511 reviews, last reviewed 1st Aug 2026
65% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon in customer support, is a credit to you Simon in customer support was very professional and knew I was anxious after visiting the Bishop Auckland branch (with new staff who did not understan... Read more Reviewed on: 1st August 2026
Mags's avatar
Mags

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

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Darlington Building Society Savings reviews (12511)

Darlington Building Society Branch Review

5
Got an appointment straight away, a human answered the phone (!), staff all lovely and answered all questions. Reviewed on: 14th November 2023

Darlington Building Society Branch Review

5
Darlington Building Society have the best customer service I have ever come across when finding financial products. I find their staff super friendly, welcoming and explain things fully in a way in which I can understand. Reviewed on: 14th November 2023

Darlington Building Society Branch Review

5
Chantell was very professional and thorough, who dealt with the appointment, answered my questions completely and precisely. Reviewed on: 14th November 2023

Darlington Building Society Branch Review

5
Explained the options available to me clearly in a friendly and professional way. Reviewed on: 14th November 2023

Darlington Building Society Branch Review

5
Very helpful, got all the information about savings accounts. Opened the one that was best for our needs. Reviewed on: 14th November 2023

Darlington Building Society Branch Review

5
Very, very good, more than needed, keep it local. Reviewed on: 14th November 2023

Darlington Building Society Branch Review

5
Karen explained everything about ISA to me, nothing was too much trouble in going over questions that I had, thank you!. Reviewed on: 14th November 2023

Darlington Building Society Branch Review

5
I like the personal touch, nice to come into branch and speak to someone. Reviewed on: 14th November 2023

Darlington Building Society Branch Review

5
Nothing can be improved, except the telephone service. Reviewed on: 14th November 2023

Darlington Building Society Branch Review

5
Never had any issues - friendly staff. Reviewed on: 14th November 2023

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