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Darlington Building Society: Savings reviews

4.90
Based on 12,448 reviews, last reviewed 5th Apr 2026
52% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Great service for an octogenarian Great service for an octogenarian who is useless with technology and with DBS can have to face to face discussions to help with savings. Thankyou. Reviewed on: 5th April 2026
Julia's avatar
Julia

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12448)

Darlington Building Society Branch Review

5
I like the personal contact which I always find very approachable and friendly. I don't like the tiny print on forms to fill in. Reviewed on: 10th November 2023

Darlington Building Society Branch Review

5
Convenient and local with a competitive rate of interest. Reviewed on: 10th November 2023

Darlington Building Society Branch Review

5
I like the look inside the branch. Reviewed on: 10th November 2023

Darlington Building Society Branch Review

5
It has a branch on our high street where the staff are helpful and polite. Reviewed on: 10th November 2023

Darlington Building Society Branch Review

5
Always a friendly, helpful service. Reviewed on: 10th November 2023

Darlington Building Society Branch Review

5
Alice, your advisor, was the most efficient, professional person we have ever dealt with. Her gentle disposition together with a professional attitude served us well. Please value this person, she is an asset to your company. Reviewed on: 10th November 2023

Darlington Building Society Branch Review

5
Relaxed atmosphere, very pleasant experience. Reviewed on: 9th November 2023

Darlington Building Society Branch Review

5
Excellent service by Sandra, glad to be back. Reviewed on: 9th November 2023

Darlington Building Society Branch Review

5
Prompt service. Efficient. Plain speaking. Overall a good experience. Reviewed on: 9th November 2023

Darlington Building Society Branch Review

5
Aiden has been fantastic this morning. He talked me through the different savings accounts for both myself and my children. Then patiently opened 5 savings accounts for us! Thank you so much for all your help. Reviewed on: 9th November 2023

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