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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.87
Based on 12,512 reviews, last reviewed 2nd Aug 2026
64% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Holly was very helpful Holly was very helpful and ensured that I understood the products and that they would meet my needs and then processed the accounts for me Reviewed on: 2nd August 2026
Martin B's avatar
Martin B

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

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Darlington Building Society Savings reviews (12512)

Isa transfer

5
Really helpful every time I've called. Always go beyond just dealing with a call. Reviewed on: 20th October 2023
DBS Verified Member's avatar
DBS Verified Member

Informative and helpful

5
Simon was very helpful and informative, responded quickly to my email that I sent this morning. All questions answered confidently. Good experience. Reviewed on: 20th October 2023
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DBS Verified Member

Darlington Building Society Branch Review

5
Staff are always friendly, helpful and knowledgeable. Kathleen is especially extremely superb with the support and help she provided. Will always recommend the branch to others, I cannot fault the,. Reviewed on: 19th October 2023
Verified Member's avatar
Verified Member

Darlington Building Society Branch Review

5
I like the traditional, face-to-face contact with people. It helps to develop customer relations and to give a personal service. Reviewed on: 19th October 2023
Verified Member's avatar
Verified Member

Darlington Building Society Branch Review

5
Great staff and customer service. Reviewed on: 19th October 2023
Verified Member's avatar
Verified Member

Amazing service

5
I dealt with Simon McCabe from Darlington Building Society. He was excellent, very patient in explaining everything to me. He phoned me back when he said he would. I would highly recommend him. Reviewed on: 19th October 2023
DBS Verified Member's avatar
DBS Verified Member

cheque

5
Jeanette and Maureen were excellent with their actions in regards to the matter in hand. They did the maximum they could do within their power. They both sorted the problem as soon as it was possible. Thank you ladies. Reviewed on: 18th October 2023
DBS Verified Member's avatar
DBS Verified Member

Darlington Building Society Branch Review

5
Very informative, friendly service. Reviewed on: 17th October 2023
Verified Member's avatar
Verified Member

Excellent service

5
As always, the people at Darlington are great to deal with. Simon was no exception - went out of his way to be helpful and informative. Reviewed on: 17th October 2023
DBS Verified Member's avatar
DBS Verified Member

A very quick friendly and satisfactory reply to my issue!

5
A very quick friendly and satisfactory reply to my issue! Reviewed on: 17th October 2023
DBS Verified Member's avatar
DBS Verified Member

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