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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.87
Based on 12,512 reviews, last reviewed 2nd Aug 2026
64% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Holly was very helpful Holly was very helpful and ensured that I understood the products and that they would meet my needs and then processed the accounts for me Reviewed on: 2nd August 2026
Martin B's avatar
Martin B

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12512)

Darlington Building Society Branch Review

5
Friendly staff who made me feel at ease during my experience. Reviewed on: 16th October 2023
Verified Member's avatar
Verified Member

Darlington Building Society Branch Review

5
Opened a 45 day member savings account and apparently we only get notified of interest rate decreases, notification of increases would be good. Staff and service have been excellent. Reviewed on: 16th October 2023
Verified Member's avatar
Verified Member

Darlington Building Society Branch Review

5
Please can you align prints with pre-printed forms. Streamline electronic deposit with withdrawal - why are they separate?. Reviewed on: 16th October 2023
Verified Member's avatar
Verified Member

Darlington Building Society Branch Review

5
Very good, very helpful and friendly staff when opening fixed bonds. It would be good once opened to give a fixed window, e.g. 2 weeks, where you can add additional funds. Well done on the service. Reviewed on: 13th October 2023
Verified Member's avatar
Verified Member

Darlington Building Society Branch Review

5
Always with a smile on, excellent customer service. Reviewed on: 13th October 2023
Verified Member's avatar
Verified Member

Darlington Building Society Branch Review

5
Friendly, efficient, and the staff were very helpful. Reviewed on: 13th October 2023
Verified Member's avatar
Verified Member

Darlington Building Society Branch Review

5
Always friendly and helpful service. Reviewed on: 13th October 2023
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Verified Member

Darlington Building Society Branch Review

5
The staff are always pleasant, helpful and professional. Reviewed on: 13th October 2023
Verified Member's avatar
Verified Member

Darlington Building Society Branch Review

5
Everything was very straightforward and the advisor was very helpful. Reviewed on: 13th October 2023
Verified Member's avatar
Verified Member

Darlington Building Society Branch Review

4
Local branches, friendly staff, quick answer of phone call and every branch has a phone number. Improvement needed on rates. Reviewed on: 13th October 2023
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Verified Member

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