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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.87
Based on 12,516 reviews, last reviewed 4th Aug 2026
58% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Pleasant experience. Very helpful and patient young man who was very knowledgeable and friendly. Answered all our questions clearly. Reviewed on: 4th August 2026
Raymond o's avatar
Raymond o

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12516)

Darlington Building Society Branch Review

5
Polite, professional service, with a local branch. Reviewed on: 11th August 2023
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Verified Member

Darlington Building Society Branch Review

5
The staff in the Northallerton branch are a pleasure to deal with. Reviewed on: 11th August 2023
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Verified Member

Darlington Building Society Branch Review

5
Lovely customer service, very friendly. Reviewed on: 11th August 2023
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Verified Member

Darlington Building Society Branch Review

4
Your interest rates aren't matching your competitors. Reviewed on: 11th August 2023
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Verified Member

Darlington Building Society Branch Review

4
I watched a video at the Halifax and our conversation was recorded, it saved the staff going over details with every customer. Also when making ab appointment, customers sould be informed that rates can fall as well as increase between making the appointment and the appointment taking place. I fell for this in January when rates dropped. If appointments for disabled people could be made at head office access would be so easy, i.e. on the flat. A wheelchair to your Tubwell Row branch is the worst in Darlington, my parents moved to Newcastle Building Society because of the easy access to branch and they had an account with you for 70 years. Reviewed on: 11th August 2023
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Verified Member

Darlington Building Society Branch Review

5
Please bring the passbook wallet back. Reviewed on: 11th August 2023
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Verified Member

Darlington Building Society Branch Review

5
Very friendly and courteous staff, they explained the savings account options very well. Mai at the Tubwell Row branch was a star today. Reviewed on: 10th August 2023
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Verified Member

Darlington Building Society Branch Review

5
I like the face-to-face contact available from the Darlington Building Society, they have a very friendly demeanour. Reviewed on: 10th August 2023
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Verified Member

Darlington Building Society Branch Review

5
Staff are very helpful and friendly. Reviewed on: 10th August 2023
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Verified Member

Darlington Building Society Branch Review

5
The front door to your branch could do with a bigger sign on to get out, and should be automatic to open to go in. Reviewed on: 10th August 2023
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Verified Member

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