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Darlington Building Society: Savings reviews

4.92
Based on 12,127 reviews, last reviewed 17th Dec 2025
53% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very knowledgeable staff and extremely helpful. Very knowledgeable staff and extremely helpful. Reviewed on: 17th December 2025
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Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

Darlington Building Society savings reviews can help you to find out more about life at Darlington Building Society. How easy is it to contact Darlington Building Society? And how friendly are they? Our Darlington Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Darlington Building Society Savings reviews (12127)

Darlington Building Society Branch Review

5
New member so not yet familiar with products and procedures yet. Reviewed on: 31st August 2022

Darlington Building Society Branch Review

5
Charlie was lovely, extremely knowledgeable, helpful and efficient. Reviewed on: 31st August 2022

Darlington Building Society Branch Review

5
Good customer service skills, a very pleasant attitiude towards customers, reliable staff. Reviewed on: 31st August 2022

Darlington Building Society Branch Review

5
The pace of the discussion was good, the language used was simple to follow. Reviewed on: 31st August 2022

Darlington Building Society Branch Review

5
Meghan is lovely and so is the whole team, thanks for a great service. Reviewed on: 31st August 2022

Darlington Building Society Branch Review

5
Charley who helped me with opening my account was very helpful, pleasant and explained everything in detail. Reviewed on: 31st August 2022

Darlington Building Society Branch Review

5
Friendly and helpful staff member. Reviewed on: 31st August 2022

Darlington Building Society Branch Review

5
Sandra dealt with the opening of my new account in a very efficient and professional manner, my visit was a pleasant experience. Reviewed on: 31st August 2022

Darlington Building Society Branch Review

5
Really lovely staff, recommended good options, was a really fast and easy process. Reviewed on: 31st August 2022

Darlington Building Society Branch Review

5
Sandra was extremely professional and friendly, went above and beyond in explaining current options. Would recommend more training for the front desk staff in order for them to be better informed. Reviewed on: 31st August 2022

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