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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,411 reviews, last reviewed 4th Mar 2026
60% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

What's not to like ? Lots of branches available, rarely any queues, helpful and friendly staff, many options with full information. Communication via email, post and knowl... Read more Reviewed on: 4th March 2026
Murram's avatar
Murram

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12411)

In branch service review

5
I looked to the Darlington BS for advice on mortgages for older single people over a year ago. The advice, knowledge and patience Suzane has given has been outstanding. Her help has allowed me to make confident informed choices. Huge Thanks couldn't have done it without you. Reviewed on: 8th September 2025

In branch service review

5
Friendly, professional advisor. Clear advice for our requirements. Straightforward process. Face to face service. Reviewed on: 8th September 2025

In branch service review

5
Straight forward advice and process. Easily navigated. Friendly and very easy to understand. Face to face appointments always the best. Reviewed on: 8th September 2025

In branch service review

5
Fantastic service - Great knowledge, felt valued. Reviewed on: 8th September 2025

In branch service review

5
Excellent service very professional. Reviewed on: 8th September 2025

In branch service review

5
Using the iPad to re-invest my ISA was efficient. I was grateful to have guidance. Reviewed on: 6th September 2025

In branch service review

5
Our visit today, to add to ISA's Your staff member, Natalie was exceptional. Very patient to explain clearly and very knowledgeable. A staff member in reception to guided people to the correct help especially on busy days. Reviewed on: 6th September 2025

In branch service review

5
Staff are very friendly and easy to talk to. No improvements. Reviewed on: 5th September 2025

In branch service review

5
I would recommend, Darlington building society because of the excellent service you get. The staff are so friendly and very efficient. Reviewed on: 5th September 2025

In branch service review

5
Very well informed, easy to understand, very knowledgeable an friendly staff took the time to make sure we had the best for our money. Reviewed on: 5th September 2025

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