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Darlington Building Society: Savings reviews

4.86
Based on 12,556 reviews, last reviewed 2nd Oct 2026
65% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon rang me to check my details and fix my problem I gave up with your web site ans I wasn’t coping well and thought I was going to have to drive into Darlington. However this was fixed, when someone a... Read more Reviewed on: 2nd October 2026
Gary W's avatar
Gary W

Latest lowest rating:

1

Site poor and customer service unhelpful. elp except... Site poor and customer service unable to help except by telephone during office hours which unsuitable for working people. Email responses automatic t... Read more Reviewed on: 3rd September 2026
Lauren W's avatar
Lauren W

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

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Darlington Building Society Savings reviews (12556)

In branch service review

5
Efficient , friendly and helpful. Reviewed on: 26th September 2025

In branch service review

5
Clear information, friendly staff. Wi-Fi and data could be improved. Reviewed on: 26th September 2025

In branch service review

5
No improvements needed, I like that I have a bank book and have to come in to review. Megan was fantastic. Reviewed on: 26th September 2025

In branch service review

5
Local branch, Friendly staff, face to face transactions. Reviewed on: 26th September 2025

In branch service review

5
I had my first account in 1959 and have come back to the area and need to spread around my savings. Reviewed on: 26th September 2025

In branch service review

5
Very quick and efficient service. Reviewed on: 26th September 2025

In branch service review

5
Customer service excellent, clear information. Reviewed on: 26th September 2025

In branch service review

5
Nicola was very efficient - explained everything clearly. Reviewed on: 26th September 2025

In branch service review

5
Very helpful, knowledgeable staff. Walked me though starting an account with. Reviewed on: 26th September 2025

In branch service review

5
I like the fact that you can come in and talk to a real person face to face. Staff here in Barnard Castle and always friendly and helpful. Reviewed on: 26th September 2025

Review Darlington Building Society: Savings now

Help others make smarter decisions by sharing your own experience. Write a review