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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.86
Based on 12,556 reviews, last reviewed 2nd Oct 2026
65% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon rang me to check my details and fix my problem I gave up with your web site ans I wasn’t coping well and thought I was going to have to drive into Darlington. However this was fixed, when someone a... Read more Reviewed on: 2nd October 2026
Gary W's avatar
Gary W

Latest lowest rating:

1

Site poor and customer service unhelpful. elp except... Site poor and customer service unable to help except by telephone during office hours which unsuitable for working people. Email responses automatic t... Read more Reviewed on: 3rd September 2026
Lauren W's avatar
Lauren W
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12556)

In branch service review

5
Very impressed with efficiency of the advertisement and highly satisfied. Reviewed on: 26th September 2025

In branch service review

5
Great service as always. Staff are friendly and welcoming. Reviewed on: 26th September 2025

In branch service review

5
I found Lousie very helpful and friendly. Reviewed on: 26th September 2025

In branch service review

5
Local term member happy with everything. Reviewed on: 26th September 2025

In branch service review

5
Very nice meeting in the branch. Excellent service by all members of the team. Reviewed on: 26th September 2025

In branch service review

5
Wasn't aware could have done online - will do now easier for me. Reviewed on: 26th September 2025

In branch service review

5
Everything done and explained thoughally, very friendly making me relaxed. Reviewed on: 26th September 2025

In branch service review

5
It was easy to make an appointment Chantell was very professional, very welcoming, very knowledgeable, nothing was to much trouble for her. Explained everything Thoroughly and clear. Top Marks. Reviewed on: 26th September 2025

In branch service review

5
I was made to feel comfortable during my visit. Reviewed on: 26th September 2025

In branch service review

5
The staff are so friendly, helpful and always have time to talk to you an treat you as a person an not just a number. Staff are so nice. Reviewed on: 26th September 2025

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