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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.86
Based on 12,556 reviews, last reviewed 2nd Oct 2026
65% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon rang me to check my details and fix my problem I gave up with your web site ans I wasn’t coping well and thought I was going to have to drive into Darlington. However this was fixed, when someone a... Read more Reviewed on: 2nd October 2026
Gary W's avatar
Gary W

Latest lowest rating:

1

Site poor and customer service unhelpful. elp except... Site poor and customer service unable to help except by telephone during office hours which unsuitable for working people. Email responses automatic t... Read more Reviewed on: 3rd September 2026
Lauren W's avatar
Lauren W
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12556)

In branch service review

5
The experience is always good at the bank explained well where opening accounts or transferring and switching to and from friendly customer service. Reviewed on: 26th September 2025

In branch service review

5
Had emailed for an appointment. Helpful first contact got seen straight away. Knowledgeable and quick appointment set up accounts friendly and recommended. Reviewed on: 26th September 2025

In branch service review

5
Friendly, polite and well mannered staff. Reviewed on: 26th September 2025

In branch service review

5
Efficient and friendly face to face service. Good interest rates. Reviewed on: 26th September 2025

In branch service review

5
Good service and staff cannot fault. Bad No ISA pass book. Reviewed on: 26th September 2025

In branch service review

5
Very helpful and informative friendly. Reviewed on: 26th September 2025

In branch service review

5
Friendly attitude and attention to detail. Reviewed on: 26th September 2025

In branch service review

5
Friendly cheerful and explained everything so I could easily understand. Reviewed on: 26th September 2025

In branch service review

5
Satisfactory, Jess very helpful and pleasant. Reviewed on: 26th September 2025

In branch service review

4
Why does it take ages to transfer from an existing ISA where interest could be lost. It should be done immediately. Reviewed on: 26th September 2025

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