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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,411 reviews, last reviewed 4th Mar 2026
60% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

What's not to like ? Lots of branches available, rarely any queues, helpful and friendly staff, many options with full information. Communication via email, post and knowl... Read more Reviewed on: 4th March 2026
Murram's avatar
Murram

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12411)

In branch service review

5
Staff were helpful and flexible. Reviewed on: 5th September 2025

Helpful!

5
Phoned to ask for help with a maturing ISA and was given the support I needed. Reviewed on: 4th September 2025
jen's avatar
jen

In branch service review

5
Provided the service I sought, cant ask for more. Reviewed on: 4th September 2025

In branch service review

4
Disappointed no longer Tax certificates which now makes my Tax much more difficult. Reviewed on: 4th September 2025

Effortless Registration thanks to Victoria

5
I spoke to Victoria Wanless and she guided me through Online Registration effortly and clearly. I'm 79 years old and nervous in these situations but her patience and understanding was brilliant Reviewed on: 3rd September 2025
Carole D's avatar
Carole D

In branch service review

5
I learnt something more about ISA's which was explained very well. Reviewed on: 3rd September 2025

In branch service review

5
Great service by Tom, very polite and professional. Reviewed on: 3rd September 2025

In branch service review

5
Everything went smoothly and efficiently. Reviewed on: 3rd September 2025

In branch service review

5
Everything went smoothly and efficiently. Reviewed on: 3rd September 2025

In branch service review

5
I've had my DBS account for years and its always been so easy to use - I go in branch a lot and the staff are always so helpful and lovely. Reviewed on: 2nd September 2025

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