Smart Money People Logo
Go to business site
Share this page
Link copied

Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,459 reviews, last reviewed 27th Apr 2026
36% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon in Branch Support was fantastic in his support... Simon in Branch Support was fantastic in his support of my ISA maturity Transfer on line "walking" me through the application Reviewed on: 27th April 2026
David T's avatar
David T

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF
Visit provider site Read all reviews Write a review

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Darlington Building Society Savings reviews (12459)

Difficulty with online form

5
I had difficulty editing an ISA transfer form on line and spoke to Simon McCabe. He was extremely helpful and patient and talked me through the whole process. I was very impressed with his professional handling of my problem to which he found a solution. He is very competent and was courteous throughout our conversation. A real asset to Darlington Building Society. Reviewed on: 12th September 2025
Kay's avatar
Kay

Needed help setting up online banking and transferri...

5
Needed help setting up online banking and transferring money. Simon was patient and clear with his instructions and stayed online whilst I went through the various steps. He also helped me with the account number to use when paying money in as there are 2 account numbers at the front of my payment book, Reviewed on: 12th September 2025
Lynne's avatar
Lynne

In branch service review

5
A local accessible financial institution with an excellent reputation. Reviewed on: 12th September 2025

In branch service review

5
Very professional and attention to detail (excellence). Reviewed on: 12th September 2025

In branch service review

4
Longer opening hours; more staff available. Always queues in branch. Reviewed on: 12th September 2025

In branch service review

5
Louise in Stockton branch was extremely helpful and gave excellent customer service. Reviewed on: 12th September 2025

In branch service review

5
I am a life time member and are very happy with my dealings with DBS. Reviewed on: 12th September 2025

In branch service review

5
Excellent service from Louise - made everything easy to follow and understand and got everything done for me while being super friendly. Reviewed on: 12th September 2025

In branch service review

5
Friendly helpful felt at easy asking questions, however many times necessary. Reviewed on: 12th September 2025

In branch service review

5
Pleased with society followed account on with late wife. Has hamper was very pleased with and friendly. Reviewed on: 12th September 2025

Do you have a different Darlington Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Darlington Building Society?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill