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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,459 reviews, last reviewed 27th Apr 2026
36% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon in Branch Support was fantastic in his support... Simon in Branch Support was fantastic in his support of my ISA maturity Transfer on line "walking" me through the application Reviewed on: 27th April 2026
David T's avatar
David T

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12459)

In branch service review

5
Excellent from start to finish pleasant staff. Reviewed on: 12th September 2025

In branch service review

5
High quality service, much appreciated. Reviewed on: 12th September 2025

In branch service review

5
It is a mutual building society not a global monster. Easy access to local branches. Friendly staff suitable product and a good range. Reviewed on: 12th September 2025

In branch service review

5
Thomas was fantastic today. Friendly, knowledgeable and helped with all my questions. Absolutely lovely young man and an asset to the DBS. Reviewed on: 12th September 2025

In branch service review

5
Tom was very helpful with my enquiry. Reviewed on: 12th September 2025

In branch service review

5
Very helpful staff, saw Charley on 11/9/25, (also passbook). Reviewed on: 11th September 2025

In branch service review

5
Everything was explained clearly. Reviewed on: 11th September 2025

In branch service review

5
Some positive feedback for you. My wife is hearing impaired and greatly appreciates the subtitles on the initial video presentation. Reviewed on: 11th September 2025

In branch service review

5
Charley was very helpful, friendly and efficient. However I do not agree with having to watch a 3 minute introduction video when I am in a face to face meeting and think elderly people may struggle with. Reviewed on: 11th September 2025

Awesome - always v helpful.

5
Awesome - always v helpful. I appreciate the service provided. Thanks- really feel loyal. Reviewed on: 10th September 2025

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