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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.86
Based on 12,556 reviews, last reviewed 2nd Oct 2026
65% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon rang me to check my details and fix my problem I gave up with your web site ans I wasn’t coping well and thought I was going to have to drive into Darlington. However this was fixed, when someone a... Read more Reviewed on: 2nd October 2026
Gary W's avatar
Gary W

Latest lowest rating:

1

Site poor and customer service unhelpful. elp except... Site poor and customer service unable to help except by telephone during office hours which unsuitable for working people. Email responses automatic t... Read more Reviewed on: 3rd September 2026
Lauren W's avatar
Lauren W
Visit provider site Read all reviews Write a review

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12556)

In branch service review

5
Professional and very friendly staff and very helpful too. A pleasure to attend the appointment. Reviewed on: 26th September 2025

In branch service review

5
Being able to have a 1 to 1 appointment, especially to be able to open an account as the elderly do not often have access or the ability to do online banking or own a smart phone. This is the reason why we are changing to DBS. Reviewed on: 26th September 2025

In branch service review

5
Nice to talk to someone face to face, pretty straight forward good information. Reviewed on: 26th September 2025

In branch service review

5
Appointment was thorough, staff helpful and polite. Reviewed on: 26th September 2025

In branch service review

5
Advisor was very helpful and efficient. Reviewed on: 26th September 2025

In branch service review

5
It still have a branch in my local town. Reviewed on: 26th September 2025

In branch service review

5
The branch is located on the high street, so easy to get to friendly and efficient staff. Has the personal touch. Long may it continue. Great products. Reviewed on: 26th September 2025

In branch service review

5
Face to face , being able to speak to somebody in person. Professional, polite and listened to our needs and concerns. Reviewed on: 26th September 2025

In branch service review

5
Friendly convenient service. Staff are always very polite and friendly. Reviewed on: 26th September 2025

In branch service review

5
Lovely service from TJ and all the staff. Reviewed on: 26th September 2025

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