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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,459 reviews, last reviewed 27th Apr 2026
36% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon in Branch Support was fantastic in his support... Simon in Branch Support was fantastic in his support of my ISA maturity Transfer on line "walking" me through the application Reviewed on: 27th April 2026
David T's avatar
David T

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12459)

Rapid, well-informed and cheerful help

5
Every time I need a bit of information from the DBS, I get instant, informed and cheerful help. Today was the same, and it made my ISA transfer admin very easy. Service like this is rare and it makes me come back to your bank for more, and want to stay as a customer. Reviewed on: 8th September 2025
Joanna W's avatar
Joanna W

In branch service review

5
Prompt, efficient and pleasant service. Thank you for the coffee. Reviewed on: 8th September 2025

In branch service review

5
Cheerful and efficient service. I managed to get an appointment on short notice. Reviewed on: 8th September 2025

In branch service review

5
Claire was fantastic and extremely efficient. I would highly recommend her and she is a great asset to the DBS. Reviewed on: 8th September 2025

In branch service review

5
From the very start I was welcomed - the coffee was a bonus. It felt like I was sitting with an old friendly. Great experience. Reviewed on: 8th September 2025

In branch service review

5
Very patient, very helpful and friendly. Reviewed on: 8th September 2025

In branch service review

5
Couldn't have been more helpful. Excellent service. Reviewed on: 8th September 2025

In branch service review

5
Very helpful and pleasant, explained everything. Excellent service. Reviewed on: 8th September 2025

In branch service review

5
I looked to the Darlington BS for advice on mortgages for older single people over a year ago. The advice, knowledge and patience Suzane has given has been outstanding. Her help has allowed me to make confident informed choices. Huge Thanks couldn't have done it without you. Reviewed on: 8th September 2025

In branch service review

5
Friendly, professional advisor. Clear advice for our requirements. Straightforward process. Face to face service. Reviewed on: 8th September 2025

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