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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.87
Based on 12,481 reviews, last reviewed 29th Jun 2026
83% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very pleasant meeting enabled me to achieve what I w... Very pleasant meeting enabled me to achieve what I wanted. Reviewed on: 29th June 2026
Gumby's avatar
Gumby

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12483)

In branch service review

5
Great service in setting up new accounts - quick and efficient. Reviewed on: 13th September 2025

In branch service review

5
Explained very well a happy customer of long standing. Reviewed on: 13th September 2025

In branch service review

5
Efficient and friendly staff as usual went though all relevant information I needed to know about my chosen account. Reviewed on: 13th September 2025

In branch service review

5
Always excellent counter service. Thank you. Opening has limited a bit difficult why not open all day except MON - as so many other Northallerton businesses do now. Reviewed on: 13th September 2025

Difficulty with online form

5
I had difficulty editing an ISA transfer form on line and spoke to Simon McCabe. He was extremely helpful and patient and talked me through the whole process. I was very impressed with his professional handling of my problem to which he found a solution. He is very competent and was courteous throughout our conversation. A real asset to Darlington Building Society. Reviewed on: 12th September 2025
Kay's avatar
Kay

Needed help setting up online banking and transferri...

5
Needed help setting up online banking and transferring money. Simon was patient and clear with his instructions and stayed online whilst I went through the various steps. He also helped me with the account number to use when paying money in as there are 2 account numbers at the front of my payment book, Reviewed on: 12th September 2025
Lynne's avatar
Lynne

In branch service review

5
A local accessible financial institution with an excellent reputation. Reviewed on: 12th September 2025

In branch service review

5
Very professional and attention to detail (excellence). Reviewed on: 12th September 2025

In branch service review

4
Longer opening hours; more staff available. Always queues in branch. Reviewed on: 12th September 2025

In branch service review

5
Louise in Stockton branch was extremely helpful and gave excellent customer service. Reviewed on: 12th September 2025

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