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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,459 reviews, last reviewed 27th Apr 2026
36% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon in Branch Support was fantastic in his support... Simon in Branch Support was fantastic in his support of my ISA maturity Transfer on line "walking" me through the application Reviewed on: 27th April 2026
David T's avatar
David T

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12459)

In branch service review

5
Straight forward advice and process. Easily navigated. Friendly and very easy to understand. Face to face appointments always the best. Reviewed on: 8th September 2025

In branch service review

5
Fantastic service - Great knowledge, felt valued. Reviewed on: 8th September 2025

In branch service review

5
Excellent service very professional. Reviewed on: 8th September 2025

In branch service review

5
Using the iPad to re-invest my ISA was efficient. I was grateful to have guidance. Reviewed on: 6th September 2025

In branch service review

5
Our visit today, to add to ISA's Your staff member, Natalie was exceptional. Very patient to explain clearly and very knowledgeable. A staff member in reception to guided people to the correct help especially on busy days. Reviewed on: 6th September 2025

In branch service review

5
Staff are very friendly and easy to talk to. No improvements. Reviewed on: 5th September 2025

In branch service review

5
I would recommend, Darlington building society because of the excellent service you get. The staff are so friendly and very efficient. Reviewed on: 5th September 2025

In branch service review

5
Very well informed, easy to understand, very knowledgeable an friendly staff took the time to make sure we had the best for our money. Reviewed on: 5th September 2025

In branch service review

5
Friendly and approachable, always helpful. Reviewed on: 5th September 2025

In branch service review

5
Nicola was very helpful, very informative about various services. Reviewed on: 5th September 2025

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