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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.86
Based on 12,556 reviews, last reviewed 2nd Oct 2026
65% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon rang me to check my details and fix my problem I gave up with your web site ans I wasn’t coping well and thought I was going to have to drive into Darlington. However this was fixed, when someone a... Read more Reviewed on: 2nd October 2026
Gary W's avatar
Gary W

Latest lowest rating:

1

Site poor and customer service unhelpful. elp except... Site poor and customer service unable to help except by telephone during office hours which unsuitable for working people. Email responses automatic t... Read more Reviewed on: 3rd September 2026
Lauren W's avatar
Lauren W
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12556)

In branch service review

5
Very easy, made welcome and put at easy all explained in understandable language. Reviewed on: 24th September 2025

In branch service review

5
Easy process face to face appointment. Reviewed on: 24th September 2025

In branch service review

5
I like the local branches too many are being closed all over the country. Reviewed on: 23rd September 2025

In branch service review

5
Would like Saturday opening again. Does not like going into Stockton. Reviewed on: 23rd September 2025

In branch service review

5
Local institution personal touch. Reviewed on: 23rd September 2025

In branch service review

5
Very happy with service. Thank you to the staff so helpful. Reviewed on: 23rd September 2025

In branch service review

5
Excellent service as always. Gold Stars. Reviewed on: 22nd September 2025

In branch service review

5
Very helpful, friendly and knowledgeable. Reviewed on: 22nd September 2025

In branch service review

5
Excellent service as I came into the branch to open a young saver without an appointment and Grace although fully booked was able to accommodate. Reviewed on: 19th September 2025

In branch service review

5
Good information given, time given to allow me to make my choice. Reviewed on: 19th September 2025

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