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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,411 reviews, last reviewed 4th Mar 2026
60% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

What's not to like ? Lots of branches available, rarely any queues, helpful and friendly staff, many options with full information. Communication via email, post and knowl... Read more Reviewed on: 4th March 2026
Murram's avatar
Murram

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12411)

In branch service review

5
Staff patiently dealt with a complicated situation. Reviewed on: 30th August 2025

In branch service review

5
Like that I can talk one-to-one. I was treated very well today. Reviewed on: 30th August 2025

In branch service review

5
Very helpful and happy with service. Reviewed on: 30th August 2025

In branch service review

5
Really happy with the information and how everything was ran though with me today. Reviewed on: 30th August 2025

In branch service review

5
Excellent. Friendly and knowledgeable. Reviewed on: 30th August 2025

In branch service review

5
Very efficient and fast service. Reviewed on: 30th August 2025

In branch service review

5
Karen is the most kind, helpful person - it makes it a pleasure to come into branch. Reviewed on: 30th August 2025

In branch service review

5
Explained well, always happy to call into branch. Reviewed on: 30th August 2025

In branch service review

5
Today was great (appointment) - counter service sometimes not as good and don't always know the answer. Reviewed on: 30th August 2025

In branch service review

5
Local branch to where we live. Sales lady was very knowledgeable and helpful with different accounts. Reviewed on: 30th August 2025

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