Smart Money People Logo
Go to business site
Share this page
Link copied

Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,459 reviews, last reviewed 27th Apr 2026
36% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon in Branch Support was fantastic in his support... Simon in Branch Support was fantastic in his support of my ISA maturity Transfer on line "walking" me through the application Reviewed on: 27th April 2026
David T's avatar
David T

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF
Visit provider site Read all reviews Write a review

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Darlington Building Society Savings reviews (12459)

In branch service review

5
The person dealing with me was very helpful and understanding and made the account very clear to me when I asked him a question his reply was very clear to me and helped me open another account with this company and I thank him for his help. Reviewed on: 5th September 2025

In branch service review

5
Nicole explained everything perfectly. Reviewed on: 5th September 2025

In branch service review

5
L like the fact you can sit with someone and organise your money with confidence. Reviewed on: 5th September 2025

In branch service review

5
Very professional and efficient. Reviewed on: 5th September 2025

In branch service review

5
Easy to make appointment and are local branch. Everything was explained well and in a professional manner. Reviewed on: 5th September 2025

In branch service review

5
I like the fact the branch is on the hight street and its face to face appointments. Nicola was very efficient and pleasant. Reviewed on: 5th September 2025

In branch service review

5
Friendly, efficient staff. Explain process step by step. Chairs in the waiting room need to be higher with arm rests for people with reduced mobility. Reviewed on: 5th September 2025

In branch service review

5
Excellent in every way honestly can not fault anything. Reviewed on: 5th September 2025

In branch service review

5
Staff were helpful and flexible. Reviewed on: 5th September 2025

Helpful!

5
Phoned to ask for help with a maturing ISA and was given the support I needed. Reviewed on: 4th September 2025
jen's avatar
jen

Do you have a different Darlington Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Darlington Building Society?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill