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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.87
Based on 12,481 reviews, last reviewed 29th Jun 2026
83% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very pleasant meeting enabled me to achieve what I w... Very pleasant meeting enabled me to achieve what I wanted. Reviewed on: 29th June 2026
Gumby's avatar
Gumby

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12483)

In branch service review

5
Everything was explained clearly. Reviewed on: 11th September 2025

In branch service review

5
Some positive feedback for you. My wife is hearing impaired and greatly appreciates the subtitles on the initial video presentation. Reviewed on: 11th September 2025

In branch service review

5
Charley was very helpful, friendly and efficient. However I do not agree with having to watch a 3 minute introduction video when I am in a face to face meeting and think elderly people may struggle with. Reviewed on: 11th September 2025

Awesome - always v helpful.

5
Awesome - always v helpful. I appreciate the service provided. Thanks- really feel loyal. Reviewed on: 10th September 2025

Rapid, well-informed and cheerful help

5
Every time I need a bit of information from the DBS, I get instant, informed and cheerful help. Today was the same, and it made my ISA transfer admin very easy. Service like this is rare and it makes me come back to your bank for more, and want to stay as a customer. Reviewed on: 8th September 2025
Joanna W's avatar
Joanna W

In branch service review

5
Prompt, efficient and pleasant service. Thank you for the coffee. Reviewed on: 8th September 2025

In branch service review

5
Cheerful and efficient service. I managed to get an appointment on short notice. Reviewed on: 8th September 2025

In branch service review

5
Claire was fantastic and extremely efficient. I would highly recommend her and she is a great asset to the DBS. Reviewed on: 8th September 2025

In branch service review

5
From the very start I was welcomed - the coffee was a bonus. It felt like I was sitting with an old friendly. Great experience. Reviewed on: 8th September 2025

In branch service review

5
Very patient, very helpful and friendly. Reviewed on: 8th September 2025

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