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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.87
Based on 12,481 reviews, last reviewed 29th Jun 2026
83% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very pleasant meeting enabled me to achieve what I w... Very pleasant meeting enabled me to achieve what I wanted. Reviewed on: 29th June 2026
Gumby's avatar
Gumby

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel
Visit provider site Read all reviews Write a review

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12484)

In branch service review

5
Very patient, very helpful and friendly. Reviewed on: 8th September 2025

In branch service review

5
Couldn't have been more helpful. Excellent service. Reviewed on: 8th September 2025

In branch service review

5
Very helpful and pleasant, explained everything. Excellent service. Reviewed on: 8th September 2025

In branch service review

5
I looked to the Darlington BS for advice on mortgages for older single people over a year ago. The advice, knowledge and patience Suzane has given has been outstanding. Her help has allowed me to make confident informed choices. Huge Thanks couldn't have done it without you. Reviewed on: 8th September 2025

In branch service review

5
Friendly, professional advisor. Clear advice for our requirements. Straightforward process. Face to face service. Reviewed on: 8th September 2025

In branch service review

5
Straight forward advice and process. Easily navigated. Friendly and very easy to understand. Face to face appointments always the best. Reviewed on: 8th September 2025

In branch service review

5
Fantastic service - Great knowledge, felt valued. Reviewed on: 8th September 2025

In branch service review

5
Excellent service very professional. Reviewed on: 8th September 2025

In branch service review

5
Using the iPad to re-invest my ISA was efficient. I was grateful to have guidance. Reviewed on: 6th September 2025

In branch service review

5
Our visit today, to add to ISA's Your staff member, Natalie was exceptional. Very patient to explain clearly and very knowledgeable. A staff member in reception to guided people to the correct help especially on busy days. Reviewed on: 6th September 2025

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