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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,411 reviews, last reviewed 4th Mar 2026
60% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

What's not to like ? Lots of branches available, rarely any queues, helpful and friendly staff, many options with full information. Communication via email, post and knowl... Read more Reviewed on: 4th March 2026
Murram's avatar
Murram

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12411)

In branch service review

5
Friendly, efficient service, knowledgeable staff. Reviewed on: 28th August 2025

In branch service review

5
So very helpful made me feed at easy. Opened 3 bank accounts with minimal effort. Lovely, Professional knowledgeable cashier. Lovely experience. Reviewed on: 28th August 2025

In branch service review

5
Always well informed have been with DBS for a number of years have had mortgage saving accounts. Reviewed on: 28th August 2025

In branch service review

5
Knowledgeable staff, very friendly with good advice given. Reviewed on: 28th August 2025

In branch service review

5
Nothing, staff very helpful and friendly. Reviewed on: 28th August 2025

In branch service review

5
Friendly cheerful and explained everything in detail so I could easily understand. Reviewed on: 28th August 2025

In branch service review

5
Friendly but not overbearing. Made to feel relaxed and advice was sound and easily understood. Reviewed on: 28th August 2025

In branch service review

5
Has a branch in my town and I use it despite its rates not always being the best. Would think more closely if there were not a branch in town. Reviewed on: 28th August 2025

In branch service review

5
Nicola did a sterling job, I only do business with branches of banks and building Society. Reviewed on: 28th August 2025

In branch service review

5
Friendly, Knowledgeable staff. Online service could be improved by addition of an app. Reviewed on: 28th August 2025

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