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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.87
Based on 12,484 reviews, last reviewed 29th Jun 2026
83% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Darlington Building Society - a great local company The staff at Darlington Building Society are always very friendly, helpful and efficient. It has a real community feel about it whilst also providing ... Read more Reviewed on: 29th June 2026
Jennifer C's avatar
Jennifer C

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12484)

In branch service review

5
I like the fact the branch is on the hight street and its face to face appointments. Nicola was very efficient and pleasant. Reviewed on: 5th September 2025

In branch service review

5
Friendly, efficient staff. Explain process step by step. Chairs in the waiting room need to be higher with arm rests for people with reduced mobility. Reviewed on: 5th September 2025

In branch service review

5
Excellent in every way honestly can not fault anything. Reviewed on: 5th September 2025

In branch service review

5
Staff were helpful and flexible. Reviewed on: 5th September 2025

Helpful!

5
Phoned to ask for help with a maturing ISA and was given the support I needed. Reviewed on: 4th September 2025
jen's avatar
jen

In branch service review

5
Provided the service I sought, cant ask for more. Reviewed on: 4th September 2025

In branch service review

4
Disappointed no longer Tax certificates which now makes my Tax much more difficult. Reviewed on: 4th September 2025

Effortless Registration thanks to Victoria

5
I spoke to Victoria Wanless and she guided me through Online Registration effortly and clearly. I'm 79 years old and nervous in these situations but her patience and understanding was brilliant Reviewed on: 3rd September 2025
Carole D's avatar
Carole D

In branch service review

5
I learnt something more about ISA's which was explained very well. Reviewed on: 3rd September 2025

In branch service review

5
Great service by Tom, very polite and professional. Reviewed on: 3rd September 2025

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