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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.86
Based on 12,556 reviews, last reviewed 2nd Oct 2026
65% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon rang me to check my details and fix my problem I gave up with your web site ans I wasn’t coping well and thought I was going to have to drive into Darlington. However this was fixed, when someone a... Read more Reviewed on: 2nd October 2026
Gary W's avatar
Gary W

Latest lowest rating:

1

Site poor and customer service unhelpful. elp except... Site poor and customer service unable to help except by telephone during office hours which unsuitable for working people. Email responses automatic t... Read more Reviewed on: 3rd September 2026
Lauren W's avatar
Lauren W
Visit provider site Read all reviews Write a review

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12556)

In branch service review

5
Like the staff nice and friendly, helpful just sometimes wait in the queue a while with just one staff on. Reviewed on: 16th September 2025

In branch service review

5
Lovely staff always willing to help, Only downside at times is "queue times" especially when old people standing 20 minutes +. Reviewed on: 16th September 2025

In branch service review

5
Ability to make appointments and discus financial options face to face. Friendly efficient service. Reviewed on: 16th September 2025

In branch service review

5
Very friendly and straight forward. Reviewed on: 16th September 2025

In branch service review

5
Personal service, attention and friendliness. Reviewed on: 16th September 2025

In branch service review

5
To much paper, would prefer if could do less and just over the counter. Reviewed on: 16th September 2025

In branch service review

5
Easy access, Friendly, No complaints. Reviewed on: 15th September 2025

In branch service review

5
A pleasant environment and very welcoming staff. Reviewed on: 15th September 2025

In branch service review

5
Staff are a lovely bunch of people. Reviewed on: 15th September 2025

In branch service review

5
Very efficient, clear processes and very friendly staff. Reviewed on: 15th September 2025

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