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Darlington Building Society: Savings reviews

4.90
Based on 12,460 reviews, last reviewed 29th Apr 2026
35% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon was very helpful in enabling me to register an... Simon was very helpful in enabling me to register and gain access to my account online. Reviewed on: 29th April 2026
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Silvie

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12460)

In branch service review

5
Good overall experience, well mannered and competent staff member (Megan). Very happy. Reviewed on: 30th August 2025

In branch service review

5
Face to face, friendly and personal attention. Reviewed on: 30th August 2025

In branch service review

5
Still feel that we are vowed, like face to face interaction in branch with Nicole. Reviewed on: 30th August 2025

In branch service review

5
No hassle, very friendly and informative. Savings sorted no problem. Reviewed on: 30th August 2025

In branch service review

5
Efficient and very pleasant staff. Reviewed on: 30th August 2025

In branch service review

4
When I rang to make the appt. for an ISA, I wasn't told I needed my NI number. Not good. Reviewed on: 30th August 2025

In branch service review

5
I like the friendly, efficient staff. The length of time we wait in the queue could be improved by more staff. Reviewed on: 30th August 2025

In branch service review

5
Service was very good - the products were explained very well. Reviewed on: 30th August 2025

In branch service review

5
Staff have local knowledge, also friendly, listen to what products and your needs to advise you. Reviewed on: 30th August 2025

In branch service review

5
Staff patiently dealt with a complicated situation. Reviewed on: 30th August 2025

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