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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.86
Based on 12,556 reviews, last reviewed 2nd Oct 2026
65% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon rang me to check my details and fix my problem I gave up with your web site ans I wasn’t coping well and thought I was going to have to drive into Darlington. However this was fixed, when someone a... Read more Reviewed on: 2nd October 2026
Gary W's avatar
Gary W

Latest lowest rating:

1

Site poor and customer service unhelpful. elp except... Site poor and customer service unable to help except by telephone during office hours which unsuitable for working people. Email responses automatic t... Read more Reviewed on: 3rd September 2026
Lauren W's avatar
Lauren W
Visit provider site Read all reviews Write a review

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

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Darlington Building Society Savings reviews (12556)

In branch service review

5
Well explained and talked through ISA transfer. Reviewed on: 15th September 2025

In branch service review

5
Tom was very helpful, friendly, personal service. Reviewed on: 13th September 2025

In branch service review

5
Very easy to understand - explained the process well and efficiently completed. Reviewed on: 13th September 2025

In branch service review

5
Great service in setting up new accounts - quick and efficient. Reviewed on: 13th September 2025

In branch service review

5
Explained very well a happy customer of long standing. Reviewed on: 13th September 2025

In branch service review

5
Efficient and friendly staff as usual went though all relevant information I needed to know about my chosen account. Reviewed on: 13th September 2025

In branch service review

5
Always excellent counter service. Thank you. Opening has limited a bit difficult why not open all day except MON - as so many other Northallerton businesses do now. Reviewed on: 13th September 2025

Difficulty with online form

5
I had difficulty editing an ISA transfer form on line and spoke to Simon McCabe. He was extremely helpful and patient and talked me through the whole process. I was very impressed with his professional handling of my problem to which he found a solution. He is very competent and was courteous throughout our conversation. A real asset to Darlington Building Society. Reviewed on: 12th September 2025
Kay's avatar
Kay

Needed help setting up online banking and transferri...

5
Needed help setting up online banking and transferring money. Simon was patient and clear with his instructions and stayed online whilst I went through the various steps. He also helped me with the account number to use when paying money in as there are 2 account numbers at the front of my payment book, Reviewed on: 12th September 2025
Lynne's avatar
Lynne

In branch service review

5
A local accessible financial institution with an excellent reputation. Reviewed on: 12th September 2025

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