Smart Money People Logo
Go to business site
Share this page
Link copied

Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,460 reviews, last reviewed 29th Apr 2026
35% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon was very helpful in enabling me to register an... Simon was very helpful in enabling me to register and gain access to my account online. Reviewed on: 29th April 2026
Silvie's avatar
Silvie

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF
Visit provider site Read all reviews Write a review

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Darlington Building Society Savings reviews (12460)

In branch service review

5
I like the Darlington because there is one in the town I live and the staff are lovely and friendly. Reviewed on: 30th August 2025

In branch service review

5
Very helpful staff with assisting me to get into the Darlington Building Society online to move my ISA. Reviewed on: 30th August 2025

In branch service review

5
Staff very friendly and willing to help with any enquiry. Reviewed on: 30th August 2025

In branch service review

5
Reliable local building society which I have dealt with for over 50 years, initially with mortgage. Reviewed on: 30th August 2025

In branch service review

5
Staff are always pleasant and helpful. Very informative. Reviewed on: 29th August 2025

In branch service review

5
Always has a good service and try to use local things. Reviewed on: 29th August 2025

In branch service review

5
Vicky is very knowledgeale and professional. She explained the process clearly. Reviewed on: 29th August 2025

In branch service review

5
Good customer service. Friendly staff usually don't have to wait long. Explain well the different savings accounts. Reviewed on: 29th August 2025

Fast, efficient and welcoming.

5
Fast, efficient and welcoming. Keely was a pleasure to deal with and offered expert, well though through advice, guidance and help Reviewed on: 29th August 2025
Alexander B's avatar
Alexander B

In branch service review

5
Friendly, efficient service, knowledgeable staff. Reviewed on: 28th August 2025

Do you have a different Darlington Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Darlington Building Society?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill