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Darlington Building Society: Savings reviews

4.86
Based on 12,556 reviews, last reviewed 2nd Oct 2026
65% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon rang me to check my details and fix my problem I gave up with your web site ans I wasn’t coping well and thought I was going to have to drive into Darlington. However this was fixed, when someone a... Read more Reviewed on: 2nd October 2026
Gary W's avatar
Gary W

Latest lowest rating:

1

Site poor and customer service unhelpful. elp except... Site poor and customer service unable to help except by telephone during office hours which unsuitable for working people. Email responses automatic t... Read more Reviewed on: 3rd September 2026
Lauren W's avatar
Lauren W

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

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Darlington Building Society Savings reviews (12556)

In branch service review

5
Very professional and attention to detail (excellence). Reviewed on: 12th September 2025

In branch service review

4
Longer opening hours; more staff available. Always queues in branch. Reviewed on: 12th September 2025

In branch service review

5
Louise in Stockton branch was extremely helpful and gave excellent customer service. Reviewed on: 12th September 2025

In branch service review

5
I am a life time member and are very happy with my dealings with DBS. Reviewed on: 12th September 2025

In branch service review

5
Excellent service from Louise - made everything easy to follow and understand and got everything done for me while being super friendly. Reviewed on: 12th September 2025

In branch service review

5
Friendly helpful felt at easy asking questions, however many times necessary. Reviewed on: 12th September 2025

In branch service review

5
Pleased with society followed account on with late wife. Has hamper was very pleased with and friendly. Reviewed on: 12th September 2025

In branch service review

5
Excellent from start to finish pleasant staff. Reviewed on: 12th September 2025

In branch service review

5
High quality service, much appreciated. Reviewed on: 12th September 2025

In branch service review

5
It is a mutual building society not a global monster. Easy access to local branches. Friendly staff suitable product and a good range. Reviewed on: 12th September 2025

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