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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.86
Based on 12,556 reviews, last reviewed 2nd Oct 2026
65% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon rang me to check my details and fix my problem I gave up with your web site ans I wasn’t coping well and thought I was going to have to drive into Darlington. However this was fixed, when someone a... Read more Reviewed on: 2nd October 2026
Gary W's avatar
Gary W

Latest lowest rating:

1

Site poor and customer service unhelpful. elp except... Site poor and customer service unable to help except by telephone during office hours which unsuitable for working people. Email responses automatic t... Read more Reviewed on: 3rd September 2026
Lauren W's avatar
Lauren W
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12556)

In branch service review

5
Thomas was fantastic today. Friendly, knowledgeable and helped with all my questions. Absolutely lovely young man and an asset to the DBS. Reviewed on: 12th September 2025

In branch service review

5
Tom was very helpful with my enquiry. Reviewed on: 12th September 2025

In branch service review

5
Very helpful staff, saw Charley on 11/9/25, (also passbook). Reviewed on: 11th September 2025

In branch service review

5
Everything was explained clearly. Reviewed on: 11th September 2025

In branch service review

5
Some positive feedback for you. My wife is hearing impaired and greatly appreciates the subtitles on the initial video presentation. Reviewed on: 11th September 2025

In branch service review

5
Charley was very helpful, friendly and efficient. However I do not agree with having to watch a 3 minute introduction video when I am in a face to face meeting and think elderly people may struggle with. Reviewed on: 11th September 2025

Awesome - always v helpful.

5
Awesome - always v helpful. I appreciate the service provided. Thanks- really feel loyal. Reviewed on: 10th September 2025

Rapid, well-informed and cheerful help

5
Every time I need a bit of information from the DBS, I get instant, informed and cheerful help. Today was the same, and it made my ISA transfer admin very easy. Service like this is rare and it makes me come back to your bank for more, and want to stay as a customer. Reviewed on: 8th September 2025
Joanna W's avatar
Joanna W

In branch service review

5
Prompt, efficient and pleasant service. Thank you for the coffee. Reviewed on: 8th September 2025

In branch service review

5
Cheerful and efficient service. I managed to get an appointment on short notice. Reviewed on: 8th September 2025

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