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Darlington Building Society: Savings reviews

4.90
Based on 12,460 reviews, last reviewed 29th Apr 2026
35% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon was very helpful in enabling me to register an... Simon was very helpful in enabling me to register and gain access to my account online. Reviewed on: 29th April 2026
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Silvie

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12460)

In branch service review

5
Personal Service - Local office. Reviewed on: 28th August 2025

In branch service review

5
Staff are always friendly and approachable and happy to help/. Reviewed on: 28th August 2025

In branch service review

5
I understood Hollie explanation of various accounts and believe me im dense with numbers. Reviewed on: 28th August 2025

In branch service review

5
Made very easy, friendly service. Reviewed on: 28th August 2025

In branch service review

5
Excellent polite customer service. Reviewed on: 28th August 2025

In branch service review

5
I like having face-to-face discussions and to be able to walk into the building society easily. Reviewed on: 28th August 2025

In branch service review

5
Friendly objective service - just what we want. Reviewed on: 28th August 2025

In branch service review

5
Competitive rates, friendly service, good branch network. Saturday opening would be benficial at Yarm branch. Reviewed on: 28th August 2025

In branch service review

4
Please return books for bonds and ISAs. Saturday opening too. Reviewed on: 28th August 2025

In branch service review

5
Always receive a first class service. Reviewed on: 28th August 2025

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