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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,411 reviews, last reviewed 4th Mar 2026
59% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

What's not to like ? Lots of branches available, rarely any queues, helpful and friendly staff, many options with full information. Communication via email, post and knowl... Read more Reviewed on: 4th March 2026
Murram's avatar
Murram

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12411)

In branch service review

5
I feel today was really helpful it met my needs Charley was really good and explained everything really clearly. Reviewed on: 21st August 2025

In branch service review

5
Very friendly and knowledgeable staff. Lovely new and spacious premises. Reviewed on: 20th August 2025

In branch service review

5
Lovel that we are not being pushed online and we can sit down and see someone. Reviewed on: 20th August 2025

Very helpful Staff, I spoke with Simon who was excel...

5
Very helpful Staff, I spoke with Simon who was excellent. Reviewed on: 20th August 2025
Angus B's avatar
Angus B

Your agent rang me today about a mistake I had made...

5
Your agent rang me today about a mistake I had made on a form re: a maturing Bond. He was very patient and polite and extremely helpful Reviewed on: 20th August 2025
KtyR's avatar
KtyR

Thank you

5
Very helpful lady and being able to speak to another human - excellent service. Reviewed on: 20th August 2025
KS's avatar
KS

In branch service review

5
Very pleasant and polite people, bright and cheerful surroundings. Reviewed on: 19th August 2025

In branch service review

5
Extremely informative and friendly. Reviewed on: 19th August 2025

In branch service review

5
Always lovely and friendly staff. Helpful and knowledgeable. Reviewed on: 19th August 2025

In branch service review

5
Always helpful staff, Don't change - it works as a building society. Reviewed on: 19th August 2025

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