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Darlington Building Society: Savings reviews

4.86
Based on 12,556 reviews, last reviewed 2nd Oct 2026
65% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon rang me to check my details and fix my problem I gave up with your web site ans I wasn’t coping well and thought I was going to have to drive into Darlington. However this was fixed, when someone a... Read more Reviewed on: 2nd October 2026
Gary W's avatar
Gary W

Latest lowest rating:

1

Site poor and customer service unhelpful. elp except... Site poor and customer service unable to help except by telephone during office hours which unsuitable for working people. Email responses automatic t... Read more Reviewed on: 3rd September 2026
Lauren W's avatar
Lauren W

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

Help others make smarter decisions by sharing your own experience. Write a review

Darlington Building Society Savings reviews (12556)

In branch service review

5
Claire was fantastic and extremely efficient. I would highly recommend her and she is a great asset to the DBS. Reviewed on: 8th September 2025

In branch service review

5
From the very start I was welcomed - the coffee was a bonus. It felt like I was sitting with an old friendly. Great experience. Reviewed on: 8th September 2025

In branch service review

5
Very patient, very helpful and friendly. Reviewed on: 8th September 2025

In branch service review

5
Couldn't have been more helpful. Excellent service. Reviewed on: 8th September 2025

In branch service review

5
Very helpful and pleasant, explained everything. Excellent service. Reviewed on: 8th September 2025

In branch service review

5
I looked to the Darlington BS for advice on mortgages for older single people over a year ago. The advice, knowledge and patience Suzane has given has been outstanding. Her help has allowed me to make confident informed choices. Huge Thanks couldn't have done it without you. Reviewed on: 8th September 2025

In branch service review

5
Friendly, professional advisor. Clear advice for our requirements. Straightforward process. Face to face service. Reviewed on: 8th September 2025

In branch service review

5
Straight forward advice and process. Easily navigated. Friendly and very easy to understand. Face to face appointments always the best. Reviewed on: 8th September 2025

In branch service review

5
Fantastic service - Great knowledge, felt valued. Reviewed on: 8th September 2025

In branch service review

5
Excellent service very professional. Reviewed on: 8th September 2025

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