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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.87
Based on 12,484 reviews, last reviewed 29th Jun 2026
83% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Darlington Building Society - a great local company The staff at Darlington Building Society are always very friendly, helpful and efficient. It has a real community feel about it whilst also providing ... Read more Reviewed on: 29th June 2026
Jennifer C's avatar
Jennifer C

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12484)

In branch service review

5
Vicky is very knowledgeale and professional. She explained the process clearly. Reviewed on: 29th August 2025

In branch service review

5
Good customer service. Friendly staff usually don't have to wait long. Explain well the different savings accounts. Reviewed on: 29th August 2025

Fast, efficient and welcoming.

5
Fast, efficient and welcoming. Keely was a pleasure to deal with and offered expert, well though through advice, guidance and help Reviewed on: 29th August 2025
Alexander B's avatar
Alexander B

In branch service review

5
Friendly, efficient service, knowledgeable staff. Reviewed on: 28th August 2025

In branch service review

5
So very helpful made me feed at easy. Opened 3 bank accounts with minimal effort. Lovely, Professional knowledgeable cashier. Lovely experience. Reviewed on: 28th August 2025

In branch service review

5
Always well informed have been with DBS for a number of years have had mortgage saving accounts. Reviewed on: 28th August 2025

In branch service review

5
Knowledgeable staff, very friendly with good advice given. Reviewed on: 28th August 2025

In branch service review

5
Nothing, staff very helpful and friendly. Reviewed on: 28th August 2025

In branch service review

5
Friendly cheerful and explained everything in detail so I could easily understand. Reviewed on: 28th August 2025

In branch service review

5
Friendly but not overbearing. Made to feel relaxed and advice was sound and easily understood. Reviewed on: 28th August 2025

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