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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.86
Based on 12,556 reviews, last reviewed 2nd Oct 2026
65% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon rang me to check my details and fix my problem I gave up with your web site ans I wasn’t coping well and thought I was going to have to drive into Darlington. However this was fixed, when someone a... Read more Reviewed on: 2nd October 2026
Gary W's avatar
Gary W

Latest lowest rating:

1

Site poor and customer service unhelpful. elp except... Site poor and customer service unable to help except by telephone during office hours which unsuitable for working people. Email responses automatic t... Read more Reviewed on: 3rd September 2026
Lauren W's avatar
Lauren W
Visit provider site Read all reviews Write a review

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12556)

In branch service review

5
Using the iPad to re-invest my ISA was efficient. I was grateful to have guidance. Reviewed on: 6th September 2025

In branch service review

5
Our visit today, to add to ISA's Your staff member, Natalie was exceptional. Very patient to explain clearly and very knowledgeable. A staff member in reception to guided people to the correct help especially on busy days. Reviewed on: 6th September 2025

In branch service review

5
Staff are very friendly and easy to talk to. No improvements. Reviewed on: 5th September 2025

In branch service review

5
I would recommend, Darlington building society because of the excellent service you get. The staff are so friendly and very efficient. Reviewed on: 5th September 2025

In branch service review

5
Very well informed, easy to understand, very knowledgeable an friendly staff took the time to make sure we had the best for our money. Reviewed on: 5th September 2025

In branch service review

5
Friendly and approachable, always helpful. Reviewed on: 5th September 2025

In branch service review

5
Nicola was very helpful, very informative about various services. Reviewed on: 5th September 2025

In branch service review

5
The person dealing with me was very helpful and understanding and made the account very clear to me when I asked him a question his reply was very clear to me and helped me open another account with this company and I thank him for his help. Reviewed on: 5th September 2025

In branch service review

5
Nicole explained everything perfectly. Reviewed on: 5th September 2025

In branch service review

5
L like the fact you can sit with someone and organise your money with confidence. Reviewed on: 5th September 2025

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