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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.86
Based on 12,556 reviews, last reviewed 2nd Oct 2026
65% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon rang me to check my details and fix my problem I gave up with your web site ans I wasn’t coping well and thought I was going to have to drive into Darlington. However this was fixed, when someone a... Read more Reviewed on: 2nd October 2026
Gary W's avatar
Gary W

Latest lowest rating:

1

Site poor and customer service unhelpful. elp except... Site poor and customer service unable to help except by telephone during office hours which unsuitable for working people. Email responses automatic t... Read more Reviewed on: 3rd September 2026
Lauren W's avatar
Lauren W
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

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Darlington Building Society Savings reviews (12556)

In branch service review

5
Very professional and efficient. Reviewed on: 5th September 2025

In branch service review

5
Easy to make appointment and are local branch. Everything was explained well and in a professional manner. Reviewed on: 5th September 2025

In branch service review

5
I like the fact the branch is on the hight street and its face to face appointments. Nicola was very efficient and pleasant. Reviewed on: 5th September 2025

In branch service review

5
Friendly, efficient staff. Explain process step by step. Chairs in the waiting room need to be higher with arm rests for people with reduced mobility. Reviewed on: 5th September 2025

In branch service review

5
Excellent in every way honestly can not fault anything. Reviewed on: 5th September 2025

In branch service review

5
Staff were helpful and flexible. Reviewed on: 5th September 2025

Helpful!

5
Phoned to ask for help with a maturing ISA and was given the support I needed. Reviewed on: 4th September 2025
jen's avatar
jen

In branch service review

5
Provided the service I sought, cant ask for more. Reviewed on: 4th September 2025

In branch service review

4
Disappointed no longer Tax certificates which now makes my Tax much more difficult. Reviewed on: 4th September 2025

Effortless Registration thanks to Victoria

5
I spoke to Victoria Wanless and she guided me through Online Registration effortly and clearly. I'm 79 years old and nervous in these situations but her patience and understanding was brilliant Reviewed on: 3rd September 2025
Carole D's avatar
Carole D

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