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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,411 reviews, last reviewed 4th Mar 2026
59% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

What's not to like ? Lots of branches available, rarely any queues, helpful and friendly staff, many options with full information. Communication via email, post and knowl... Read more Reviewed on: 4th March 2026
Murram's avatar
Murram

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12411)

In branch service review

5
Like that I did not have to make an appointment. Reviewed on: 18th August 2025

In branch service review

5
Extremely pleasant staff attended to us and informed us of things we needed to know. Reviewed on: 18th August 2025

Excellent Advice

5
Simon gave me excellent information as to what my options I could choose regarding my one year ISA account coming to its end. All I need to do is make a telephone call just before end of August which will allow me to make changes to my ISA account. Reviewed on: 18th August 2025
Stephen Evans's avatar
Stephen Evans

Excellent customer service

5
I rang for some help in applying for an ISA online. SIMON M. was my saviour. After a long time struggling to navigate the online process myself, Simon took me through every step, page by page. I am familiar with online applications, but Simon made it totally painless. I cannot praise him enough for his help, patience and knowledge. Thank you. Reviewed on: 18th August 2025
Elaine W's avatar
Elaine W

In branch service review

5
We has a problem using computer systems yesterday but Charley was really heplful and helped sort out as well as open an account for us. Reviewed on: 16th August 2025

In branch service review

5
No improvement needed. Excellent service. Reviewed on: 16th August 2025

In branch service review

5
Fast, friendly - and the water on offer was cool. Reviewed on: 16th August 2025

In branch service review

5
Friendly staff. Clear explanations of products given in a quiet room. Reviewed on: 16th August 2025

In branch service review

5
Using online, helps with savings. Reviewed on: 15th August 2025

In branch service review

3
Disappointed Cockerton branch closed - no justification of course. Not happy with change with bonds - no passbooks. Reviewed on: 15th August 2025

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