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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,411 reviews, last reviewed 4th Mar 2026
59% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

What's not to like ? Lots of branches available, rarely any queues, helpful and friendly staff, many options with full information. Communication via email, post and knowl... Read more Reviewed on: 4th March 2026
Murram's avatar
Murram

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12411)

In branch service review

5
Contact regularly - like the counter service instead of machines. Reviewed on: 15th August 2025

In branch service review

5
Pleasant; helpful; knowledgeable. Reviewed on: 15th August 2025

In branch service review

5
Staff are very helpful and friendly. Reviewed on: 15th August 2025

In branch service review

5
Very knowledgeable about products and process. Extremely patient and easy to approach. Reviewed on: 15th August 2025

Quick response to queries.

4
Quick response to queries.. Helpful Reviewed on: 15th August 2025
Tony's avatar
Tony

Simon was very helpful and understanding

5
Simon was very helpful and understanding Reviewed on: 15th August 2025
Kathleen U's avatar
Kathleen U

In branch service review

5
Always helpful, professional but friendly customer service is very important to me. Reviewed on: 14th August 2025

In branch service review

5
Quick service, easy to understand - everything was clearly explained. Reviewed on: 14th August 2025

In branch service review

5
Friendly personable service everytime I visit. Reviewed on: 14th August 2025

Maureen Mitchell was very.

5
Maureen Mitchell was very. Helpfull and patient with. Us,we managed to open our accounts she is a asset your company Reviewed on: 14th August 2025
Mary Hext's avatar
Mary Hext

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