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Darlington Building Society: Savings reviews

4.86
Based on 12,556 reviews, last reviewed 2nd Oct 2026
65% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon rang me to check my details and fix my problem I gave up with your web site ans I wasn’t coping well and thought I was going to have to drive into Darlington. However this was fixed, when someone a... Read more Reviewed on: 2nd October 2026
Gary W's avatar
Gary W

Latest lowest rating:

1

Site poor and customer service unhelpful. elp except... Site poor and customer service unable to help except by telephone during office hours which unsuitable for working people. Email responses automatic t... Read more Reviewed on: 3rd September 2026
Lauren W's avatar
Lauren W

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

Help others make smarter decisions by sharing your own experience. Write a review

Darlington Building Society Savings reviews (12556)

In branch service review

5
Quick easy service everybody friendly and helpful. Reviewed on: 1st September 2025

In branch service review

5
Professional in appointment to dealing with my requests for information about savings and helped in implimenting the agreed accounts. Reviewed on: 30th August 2025

In branch service review

4
Always friendly and professional staff and helpful when explaining products and appointments face to face are available in branch. Reviewed on: 30th August 2025

In branch service review

5
Always lovely, polite and fast. Thank you. Reviewed on: 30th August 2025

In branch service review

5
Very good, all questions answered. Very helpful. Reviewed on: 30th August 2025

In branch service review

5
Very friendly, professional and polite. Reviewed on: 30th August 2025

In branch service review

5
Informative, polite and friendly. Well presented. Reviewed on: 30th August 2025

In branch service review

5
Tom, as previously, very helpful and dealt with a my account exactly as I requested Tom is a real asset to Darlington BS. Reviewed on: 30th August 2025

In branch service review

5
Excellent customer service, very pleasant and informative. Reviewed on: 30th August 2025

In branch service review

5
Only gave a 9 as had to make an appointment and come back, otherwise fantastic friendly service. Reviewed on: 30th August 2025

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