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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,411 reviews, last reviewed 4th Mar 2026
60% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

What's not to like ? Lots of branches available, rarely any queues, helpful and friendly staff, many options with full information. Communication via email, post and knowl... Read more Reviewed on: 4th March 2026
Murram's avatar
Murram

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12411)

In branch service review

5
Tom - very personal staff and was very efficient. Reviewed on: 11th August 2025

In branch service review

5
Very professional, yet friendly and good at listening to what the customer requires. Reviewed on: 9th August 2025

In branch service review

5
The staff are always helpful and friendly. Reviewed on: 8th August 2025

In branch service review

5
Courteous knowledgeable professional. Reviewed on: 8th August 2025

In branch service review

5
It is lovely to deal with helpful, knowledgeable people face to face. Reviewed on: 8th August 2025

In branch service review

5
Mathew brilliant servie and so helpful. Reviewed on: 8th August 2025

In branch service review

5
Very happy with the branch but the new ISA no longer produce passbook which I would have preferred not paper form. Reviewed on: 8th August 2025

In branch service review

5
Attention to detail. Adiquate time afforded for complex transaction service is professional whilst relaxed. Reviewed on: 8th August 2025

In branch service review

5
Love that it's local and accessible, friendly service with human interaction. Reviewed on: 8th August 2025

In branch service review

5
Excellent in branch service, all transations were possible in person on the day, transfering a matured bond to a new bond. Reviewed on: 8th August 2025

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