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Darlington Building Society: Savings reviews

4.87
Based on 12,485 reviews, last reviewed 30th Jun 2026
82% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Northallerton branch The ladies in your Northallerton branch are very professional, helpful and easy to converse with. I found on my last 2 visits both ladies put me at ea... Read more Reviewed on: 30th June 2026
A Mc's avatar
A Mc

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12485)

In branch service review

5
Happy, professional staff. Online options used. Reviewed on: 28th August 2025

In branch service review

5
Local, professional and helpful. Reviewed on: 28th August 2025

In branch service review

5
Excellent service. Stevie explained everything. Opening times could be longer. Reviewed on: 28th August 2025

In branch service review

5
I like the fact it is a local business and the staff know local industry. Reviewed on: 28th August 2025

In branch service review

5
Local, which is great. Opening hours could be improved. When phoning in, I can't always get through though. Reviewed on: 28th August 2025

In branch service review

5
Good to use personal service rather than online, as easier to answer queries. Everything explained fully for the implications of closing the account, very efficient service. Reviewed on: 28th August 2025

In branch service review

5
Always efficient, friendly and reassuring. Regular news and updates. Reviewed on: 28th August 2025

In branch service review

5
Not happy with no book with ISA. I like the help from your staff. Reviewed on: 27th August 2025

In branch service review

5
Great explained clearly to my elderly parents products explained, time to make informed decissions. Reviewed on: 27th August 2025

In branch service review

5
Personal touch and friendlyness of staff. Reviewed on: 27th August 2025

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