Smart Money People Logo
Go to business site
Share this page
Link copied

Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,411 reviews, last reviewed 4th Mar 2026
60% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

What's not to like ? Lots of branches available, rarely any queues, helpful and friendly staff, many options with full information. Communication via email, post and knowl... Read more Reviewed on: 4th March 2026
Murram's avatar
Murram

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
Verified source
Visit provider site Read all reviews Write a review

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Darlington Building Society Savings reviews (12411)

In branch service review

5
Very friendly and efficient staff. Reviewed on: 8th August 2025

In branch service review

5
Had an appointment with Chattel on 7/8/25. She explained everything in detail I felt at easy to discuss my savings with her. Reviewed on: 8th August 2025

In branch service review

5
Very through and fully explained so that I understood. A friendly and lovely consultant saw us and made us feel very welcome and confident. Reviewed on: 8th August 2025

In branch service review

5
Like the "personal touch" of being able to still be seen "face to face" in a Branch. Reviewed on: 8th August 2025

In branch service review

5
Good friendly staff, who put you at east straight away, very helpful. Reviewed on: 8th August 2025

In branch service review

5
Prompt, efficient, Friendly service. Reviewed on: 8th August 2025

In branch service review

5
The staff are friendly and helpful. I prefer regular E-mail OK any new offers. Reviewed on: 8th August 2025

In branch service review

4
Recent reduction in opening times in Yarm branch, very problematic for me. Please consider extending the 2:30pm closing time and reopen on Saturday mornings. Reviewed on: 8th August 2025

In branch service review

5
Helpful professional and friendly, Tom understood my need for explanation and ensured I was completed happy with my financial transactions. Reviewed on: 8th August 2025

In branch service review

5
Like face to face service in branch staff are friendly, professional and informative. Reviewed on: 8th August 2025

Do you have a different Darlington Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Darlington Building Society?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill