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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,460 reviews, last reviewed 29th Apr 2026
35% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon was very helpful in enabling me to register an... Simon was very helpful in enabling me to register and gain access to my account online. Reviewed on: 29th April 2026
Silvie's avatar
Silvie

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12460)

In branch service review

5
Clear helpful service. Lovely staff. Reviewed on: 19th August 2025

Excellent customer service

5
Due to an error on the Building Society web site my post code wasn't included in my personal details so the system would not accept my savings application. Their rep Simon patiently sorted the problem for me and I was successful in the end Reviewed on: 19th August 2025
Raymond Doherty's avatar
Raymond Doherty

In branch service review

5
Easy process, very friendly and helpful staff. Reviewed on: 18th August 2025

In branch service review

5
Brilliant service and outstanding care. Reviewed on: 18th August 2025

In branch service review

5
Excellent service. Staff were very knowledgeable, clean and tidy. Reviewed on: 18th August 2025

In branch service review

5
We booked the appointment at the front desk on the 13/8 and emphasised the house number with post code. This was not recorded correctly as were greeted with our neighbours information at our meeting, a slight data protection issue. Training is required. Reviewed on: 18th August 2025

In branch service review

5
Friendly service information I needed was well explained Chirstina was very good and got me sorted with what I wanted. Reviewed on: 18th August 2025

In branch service review

5
Staff always friendly and professional. Reviewed on: 18th August 2025

In branch service review

5
Love DBS, have all or savings here and also our mortgage. Reviewed on: 18th August 2025

In branch service review

5
Like that I did not have to make an appointment. Reviewed on: 18th August 2025

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