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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.86
Based on 12,556 reviews, last reviewed 2nd Oct 2026
65% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon rang me to check my details and fix my problem I gave up with your web site ans I wasn’t coping well and thought I was going to have to drive into Darlington. However this was fixed, when someone a... Read more Reviewed on: 2nd October 2026
Gary W's avatar
Gary W

Latest lowest rating:

1

Site poor and customer service unhelpful. elp except... Site poor and customer service unable to help except by telephone during office hours which unsuitable for working people. Email responses automatic t... Read more Reviewed on: 3rd September 2026
Lauren W's avatar
Lauren W
Visit provider site Read all reviews Write a review

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

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Darlington Building Society Savings reviews (12556)

In branch service review

5
Efficient and very pleasant staff. Reviewed on: 30th August 2025

In branch service review

4
When I rang to make the appt. for an ISA, I wasn't told I needed my NI number. Not good. Reviewed on: 30th August 2025

In branch service review

5
I like the friendly, efficient staff. The length of time we wait in the queue could be improved by more staff. Reviewed on: 30th August 2025

In branch service review

5
Service was very good - the products were explained very well. Reviewed on: 30th August 2025

In branch service review

5
Staff have local knowledge, also friendly, listen to what products and your needs to advise you. Reviewed on: 30th August 2025

In branch service review

5
Staff patiently dealt with a complicated situation. Reviewed on: 30th August 2025

In branch service review

5
Like that I can talk one-to-one. I was treated very well today. Reviewed on: 30th August 2025

In branch service review

5
Very helpful and happy with service. Reviewed on: 30th August 2025

In branch service review

5
Really happy with the information and how everything was ran though with me today. Reviewed on: 30th August 2025

In branch service review

5
Excellent. Friendly and knowledgeable. Reviewed on: 30th August 2025

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