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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.87
Based on 12,511 reviews, last reviewed 1st Aug 2026
65% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon in customer support, is a credit to you Simon in customer support was very professional and knew I was anxious after visiting the Bishop Auckland branch (with new staff who did not understan... Read more Reviewed on: 1st August 2026
Mags's avatar
Mags

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

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Darlington Building Society Savings reviews (12512)

Tubwell Row branch review

5
Excellent service telephone conversation convluded with professionalism, pleasant conversation and knowledgeable about savings/products Reviewed on: 19th December 2020
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Tubwell Row branch customer

Redcar branch review

5
Jenna was very helpful about transfering money from one account to another Reviewed on: 18th December 2020
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Redcar branch customer

Barnard Castle branch review

5
Friendly service, always smiling and very accomodating and chatty Reviewed on: 18th December 2020
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Barnard Castle branch customer

Redcar branch review

5
Came in branch today, cashier (Jenna) exceptional, helped with new account for us and booked us a telephone appointment, which also was exceptional (Karen) Very happy and left branch feeling confident the cashier knew what she was saying Reviewed on: 17th December 2020
Redcar branch customer's avatar
Redcar branch customer

Redcar branch review

5
Doing as well as is possible strange times Reviewed on: 16th December 2020
Redcar branch customer's avatar
Redcar branch customer

Tubwell Row branch review

5
Adam was so very helpful and polite nothing was no problem. Explained all how to complete our enquiry 100% Reviewed on: 15th December 2020
Tubwell Row branch customer's avatar
Tubwell Row branch customer

Barnard Castle branch review

3
I have already placed a comment about the new Covid opening hours which for a key worker, working full time are useless. Other solutions offered haven't worked. Reviewed on: 15th December 2020
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Barnard Castle branch customer

Stockton branch review

5
The staff are very friendly and helpful and explain things very well. Service is usually quick, no queueing fro long periods Reviewed on: 14th December 2020
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Stockton branch customer

Stockton branch review

5
Account changing is upsetting to people and can cause difficulty understanding to those with brain injuries such as stroke, dementia, etc. Why do you change them? Except it kept to allow people to access their money only 3 x a year Reviewed on: 13th December 2020
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Stockton branch customer

Guisborough branch review

5
The staff are always friendly and helpful Reviewed on: 12th December 2020
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Guisborough branch customer

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