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Darlington Building Society: Savings reviews

4.91
Based on 12,326 reviews, last reviewed 4th Feb 2026
50% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
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0%

Latest highest rating:

5

Great service over the phone and in store simon and craig helped me on the phone today with some issues with the website, helped very thoroughly and provided an amazing service. they both went... Read more Reviewed on: 4th February 2026
Ray's avatar
Ray

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12327)

Tubwell Row branch review

5
I like that it was quick and easy to open an account Reviewed on: 13th December 2016

Tubwell Row branch review

4
Service is good, don't have any trouble. But why did they take the ATMs away? Reviewed on: 13th December 2016

Tubwell Row branch review

5
Easy, friendly and welcoming. Unlike a recent experience at HSBC where I was made to feel unwelcome and uncomfortable Reviewed on: 13th December 2016

Tubwell Row branch review

5
Always been good. Had a mortgage, but now just savings. Have accounts for grandchildren. Reviewed on: 13th December 2016

Tubwell Row branch review

3
Miss machine outside. Haven't been so well so when I need money and can't come, my daughter has to sign forms to get money. Reviewed on: 13th December 2016

Tubwell Row branch review

4
Had no problems - members of staff have been brilliant Reviewed on: 13th December 2016

Northallerton branch review

5
If it worked more like a bank would be more convenient Reviewed on: 13th December 2016

Northallerton branch review

5
Like it because it is local for me and easy to get too. Can't say anything bad Reviewed on: 13th December 2016

Northallerton branch review

4
Haven't been in for a whle and closing account as need access to funds Reviewed on: 13th December 2016

Northallerton branch review

5
Savings rates could be better (been here 16yrs). V helpul and friendly staff Reviewed on: 13th December 2016

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