Diamond Insurance Reviews

Ratings based on 96 reviews Last review 4 months ago
4.03 / 5Great overall rating

Diamond insurance reviews written by our Smart Money People can help you to find out more about this insurance company focused on providing cover for female drivers. Smart Money People is the UK's independent financial services review site. Read and...

Read Full Description

Diamond insurance reviews written by our Smart Money People can help you to find out more about this insurance company focused on providing cover for female drivers. Smart Money People is the UK's independent financial services review site. Read and write Diamond insurance reviews, and together we can help to increase trust and transparency in financial services.

5 45
4 30
3 9
2 3
1 9

Your Diamond Insurance Reviews (96)

Write a review
18th June 2020

No loyalty, always after fees

Diamond do not value customer loyalty at all. I had been with Diamond for three years, yet for the second year running I had been given a higher auto renewal fee than what my current premium was on. Not to mention over the past year other fees Diamond...

Read more

Diamond do not value customer loyalty at all. I had been with Diamond for three years, yet for the second year running I had been given a higher auto renewal fee than what my current premium was on. Not to mention over the past year other fees Diamond have tried to claim from me. Not trustworthy or respectful towards its customers.

Write a review
7th April 2020

Disgraceful

Terrible. I brought a car insurance policy with them, my occupation was incorrect. Not sure why or how as I inputted it correctly however upon requesting to change this within 5 minutes of getting policy documents, I got told via the live chat that...

Read more

Terrible. I brought a car insurance policy with them, my occupation was incorrect. Not sure why or how as I inputted it correctly however upon requesting to change this within 5 minutes of getting policy documents, I got told via the live chat that the premium would increase by over £1000 just to amend the occupation! The policy was £1340 and they were then going to try and charge an additional £1000 on top! Luckily due to the current times in the country, they had to offer cancellation free of charge!

Write a review
15th March 2020

Wasn't happy with quote but they helped me

Disgraceful company that rips people...

Read more

Disgraceful company that rips people off!!
I was insured on a 2013 Peugeot 208 for £98 a month, I'm 31 years old with 3 years no claims and have been driving for 9 years. I added a named driver on to the policy, four months before my policy was due to end which sent my premium up to £250 a month. Three months before my premium was due to end I wanted to change the vehicle to a 2012 focus 1 litre engine, worth less than my Peugeot and in order to do this my premium would have gone up to £427 a month!!
I will never ever again have insurance with this company they are complete rip offs and I would stay well clear!
I had a brand new audi on lease and it only cost me £109 a month to insure with Direct Line.
Disgraceful people who don't care about their customers. I am making a formal complaint and taking this further

Write a review
15th March 2020

Rip off company

Disgraceful company that rips people...

Read more

Disgraceful company that rips people off!!
I was insured on a 2013 Peugeot 208 for £98 a month, I'm 31 years old with 3 years no claims and have been driving for 9 years. I added a named driver on to the policy, four months before my policy was due to end which sent my premium up to £250 a month. Three months before my premium was due to end I wanted to change the vehicle to a 2012 focus 1 litre engine, worth less than my Peugeot and in order to do this my premium would have gone up to £427 a month!!
I will never ever again have insurance with this company they are complete rip offs and I would stay well clear!
I had a brand new audi on lease and it only cost me £109 a month to insure with Direct Line.
Disgraceful people who don't care about their customers. I am making a formal complaint and taking this further

Write a review
24th July 2019

Fantastic customer service

Diamond have fantastic customer service and good rates. When someone reversed into my car 3 days before I was due to go travelling around SE Asia, diamond were extremely supportive and gave me all the reassurance and guidance I needed to ensure I...

Read more

Diamond have fantastic customer service and good rates. When someone reversed into my car 3 days before I was due to go travelling around SE Asia, diamond were extremely supportive and gave me all the reassurance and guidance I needed to ensure I didn’t let this accident affect my time away. Despite being out of the country with limited signal and internet access the incident was still dealt with professionally and I cannot fault the support I was given throughout the whole process.

Write a review
22nd September 2018

Competitively priced, great customer service

We have been insured through Diamond Car Insurance for 2 years now. Cover is competitively priced, queries quickly resolved & they are a pleasure to deal with on the phone (a rarity these days!). I like the fact that insurance documents are accessible...

Read more

We have been insured through Diamond Car Insurance for 2 years now. Cover is competitively priced, queries quickly resolved & they are a pleasure to deal with on the phone (a rarity these days!). I like the fact that insurance documents are accessible online if I need to get them.

Articles related to Diamond Insurance