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Discount Insurance: Landlord insurance reviews

View other Discount Insurance products
4.73
Based on 495 reviews, last reviewed 1st Aug 2026
300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Kendall - great customer service . Kendall - great customer service . . 100% 5star! Reviewed on: 1st August 2026
Bijal S's avatar
Bijal S

Latest lowest rating:

2

The products are very good the staff helpful but... The products are very good the staff helpful but the issue is that it is very difficult to make contact . Can wait 40 minutes for a call to be answer... Read more Reviewed on: 24th September 2025
Jim 's avatar
Jim
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About this product

You can buy a Discount Insurance landlord insurance policy online in minutes.

Discount Insurance provide cover for houses, bungalows, maisonettes, flats, HMOs, shared accommodation and student accommodation. Discount Insurance also offer stand-alone legal expenses and rent guarantee insurance.

Discount Insurance landlord insurance reviews help you find out what it’s like to be a customer. If you’ve used Discount Insurance before, you can also leave a review and share your experience.

Review Discount Insurance: Landlord insurance now

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Discount Insurance Landlord insurance reviews (495)

Quick and Efficient.

5
When I phoned, I was not too happy about the renewal quote, but Kendall quickly got going to take all necessary details, in order to try to find a better price for me, which she did. Well done! Reviewed on: 15th September 2025
Anthony Vose's avatar
Anthony Vose

Patryk was most helpful and efficient.

5
Patryk was most helpful and efficient. Reviewed on: 15th September 2025
Les 's avatar
Les

Friendly, helpful, find the best deals

5
Kendall was friendly, helpful and willing to find the best deals Reviewed on: 11th September 2025
Mr A's avatar
Mr A

Umar was really helpful on the phone, he went throug...

5
Umar was really helpful on the phone, he went through everything regarding the insurance, once again thank you. Reviewed on: 11th September 2025
Debbie B's avatar
Debbie B

Friendly and professional.

5
Friendly and professional. Went out of her way to find appropriate insurance Reviewed on: 10th September 2025
Alfred B's avatar
Alfred B

Great customer service by Kendall.

5
Great customer service by Kendall. She was quick and efficient. She made sure I had the right policy for my need. Spot on interaction, thanks. Reviewed on: 10th September 2025
Andy D's avatar
Andy D

Hi, I was dealing with Ali this time round, had a gr...

5
Hi, I was dealing with Ali this time round, had a great experience she sorted all out for me without me having to worry about anything very promtly Reviewed on: 10th September 2025
Estelle 's avatar
Estelle

Rep was very helpful and gave great advice and service

5
Rep was very helpful and gave great advice and service Reviewed on: 7th September 2025
Jason 's avatar
Jason

Positive Feedback on Ali (Discount Insurance)

5
Dear Discount Insurance, I would like to provide feedback on the recent support I received from Ali regarding my landlord policy (HN157642-19). Before our call, I was struggling to make sense of the renewal figures and policy details. Although summaries had been provided to me previously, I found them difficult to interpret. Ali took the time to listen carefully to my concerns, and then patiently explained the policy breakdown in a way I could clearly understand. Key points that stood out to me were: She clarified the difference between buildings cover and landlord contents cover, using simple, practical examples. She explained the effect of index linking on rebuild valuations and why the insured sum was higher than market value. She broke down the finance charges on monthly payments and highlighted the options available if I preferred to pay annually. She carefully walked me through excess structures, unoccupancy rules, and scenario-based protections (e.g. trace & access, alternative accommodation). She reassured me that at renewal there will be a review of underwriters, cover levels, and premiums, and even referred my voluntary excess request to the underwriter mid-term. Overall, Ali not only gave me clarity where I previously felt confused, but she also demonstrated a genuine willingness to explore options to make my policy more suitable and affordable. She made me feel that my case was being properly attended to, rather than simply processed. I would like to thank Ali for her professionalism, patience, and thorough explanations. Her support has given me confidence that my concerns are being taken seriously and that my policy is in safe hands. Kind regards, Miss Gabriela Balderamos Reviewed on: 5th September 2025
Gabriela 's avatar
Gabriela

great service by Kendal

5
Spoke to Kendal - who i have dealt with before. lovely lady very helpful and polite Reviewed on: 5th September 2025
Linda archer 's avatar
Linda archer

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